Question about OfficeMax Zeal II Leather Task Chair OM02955

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Tilt The chair is supposed to tilt back when sitting in it but I cannot figure out how to make it do that.

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The repairman for our vendor figured out, as he was about to replace some mechanisms so our Boss B9431 chairs would tilt, that they were not broken! While flipping down the paddle on the left can lock the chair in a particular angle, once you've tilted it, it will not tilt IF the height adjustment lever on the right is PUSHED IN towards the chair, locking out the capability of tilting. You have to gently pull the height lever away from the chair, sliding 0.5 or 0.7 inches, to activate the tilt ability. This may be the case with other models, or may not.

Posted on Feb 21, 2013


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Today I turned my wheel chair on and it would not go forward or back. The indicator on the control panel shows I have a full charge. This has never happened before. I did some checking, when I put the...

I am making some assumptions based on your description of the problem:
1: You have a Jazzy 1113 with tilt.
2. You have batteries that are fully charged as indicated by the battery display
3. Your chair is not in freewheel, that is the brakes are engaged with the levers in the correct position.
4. The motors are not turning.
5.You do not state the type of tilt system but I am assuming it is either true balance tilt by Pride or Motion Concepts tilt.
6.You have no flash error code on the battery display.
7. You do have a flash error on the joystick.

My initial response based on these assumptions is that your chair is in drive lock out and the electronics are inhibited because of the following reasons:
You have a bad switch that indicates to the electronics that the chair is in tilt or more than 20 degrees of tilt. You have a bad inhibit harness. You have a bad end of travel switch on the actuator. The list is long depending on the system.
Check all the wiring and switches associated with the tilt system for broken/disconnected wiring.
Get back to me with exact specs of the system including type of tilt system and the serial number of the chair so I can research the configuration and give you exact and not general answers. I hope we are off to a good start.

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