Question about Sony Ericsson K800i Cellular Phone

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Can only hear a caller on speaker

Hi,i cannot hear anything on my phone unless i have the speaker turned on.It works fine with the bluetooth in my car.

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Do a master reset or reset factory settings and see if it works. It would delete your data, so take a back up before you perform that step.

If that does not work, then its a hardware failure, if you phone is under warranty get it serviced.

Posted on Jan 27, 2009

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I can only hear a caller when using the speaker phone otherwise it is like my phone is on mute although they can hear me. Any possible solutions appreciated, not ready to replace just yet.


Hello there,

My dear friend, the problem is simply that the earphone of the bad/ damaged that is why you cannot hear anything on the phone. As long as your caller can hear you but you cannot hear them, then it is confirmed, because, the speaker is on a different side of where the earphone of the phone is.

The solution is just for you to have the earphone of the phone replaced.

But before replacing the earphone of the phone, you can use a bluetooth hands-free temporarily or an external earpiece that you can connect to the phone and be using on the phone temporarily before replacing the earphone of the phone.

Using a bluetooth hands-free or external earpiece is quite cheap and is of easy access.

Hope this was helpful to you.
Goodluck
Elect_Comp

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This is not a setting problem, the problem is that the earpiece of your phone is bad that is why you cannot hear callers voice.

The speaker you put it is for the ringer, it does not have anything to do with earpiece and you can hear your caller through it.

To fix your earpiece problem because you cannot be putting your phone on speakers always because atimes you will want privacy.

To fix the earpiece problem, you will need to replace the earpiece on your phone in other for you to hear your caller. just change the earpiece as advice and you will see that the problem is solve.

Take care.

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