Question about Microsoft Xbox 360 Console
Your disc may be scratched. Try a disc repair kit. If it's a known working game then there may be a defect with the firmware of the 360 which could require a factory reset of the console.
Posted on Jan 16, 2013
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Mocrosoft only entended the warranty on the "ring of death" issue which was hardware related to overheating. They did not extend the warranty to any other issues. DVD/CD emulators and the games emulators are handled by different software.
You can try a factory reset of the console...
Before trying this, it's highly recommend that you remove all hard drive and memory cards. Once you've removed all hard drives and memory cards, navigate to the systems tab in the main menu and select the “Initial Setup” option. Once you select the option, it will ask you if want to run the initial setup that occurred when you first started your console. Say yes and it will do its thing. When it asks for a memory card/hard drive, just decline and it should be done. You should see the default dashboard screen as confirmation that it did, in fact, rerun initial setup.
Resetting to factory defaults / resetting parental locks
This might work only with older versions of Xbox 360 dashboard.
Press the following key combination
Left Trigger, Right Trigger, X, Y, Left Bumper, Right Bumper, Up, Left Bumper, Left Bumper, X
This should give you a dialogue asking whether or not you want to reset your system to factory default settings.
If none of this works contact Microsoft and see if the console is still under warranty. If not they will repair it for usually 99.00
Posted on Jan 08, 2008
SOURCE: wont read games only reads dvds
This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:
1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.
2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:
3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.
XBox 360 parts: http://store.richspsxparts.com/xb360ac.html
DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html
Posted on May 15, 2010
Tips for a great answer:
Apr 19, 2011 | Microsoft Xbox 360 Console
Jan 20, 2010 | Microsoft Xbox 360 Console
Nov 21, 2009 | Microsoft Xbox 360 Console
Mar 02, 2009 | Microsoft Xbox 360 Console
Jun 28, 2008 | Microsoft Xbox 360 Console
Oct 02, 2007 | Video Game Consoles & Games
Apr 21, 2015 | Microsoft Xbox 360 Console
68 people viewed this question
Usually answered in minutes!