Question about Microsoft Xbox 360 Console

1 Answer

My Xbox 360 plays DVDs, CDs, when I put a game in it will load and the screen will say XBOX but nothing else happens or it will say to play this disk put it in a Xbox 360 console! How can I fix this!

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    New Friend:

    An expert that has 1 follower.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 36 Answers

Your disc may be scratched. Try a disc repair kit. If it's a known working game then there may be a defect with the firmware of the 360 which could require a factory reset of the console.

Posted on Jan 16, 2013

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
bobntina
  • 29 Answers

SOURCE: xbox 360 wont play the games but will play cds and dvds !!!!

Mocrosoft only entended the warranty on the "ring of death" issue which was hardware related to overheating.  They did not extend the warranty to any other issues.  DVD/CD emulators and the games emulators are handled by different software.  
You can try a factory reset of the console...

Before trying this, it's highly recommend that you remove all hard drive and memory cards. Once you've removed all hard drives and memory cards, navigate to the systems tab in the main menu and select the “Initial Setup” option. Once you select the option, it will ask you if want to run the initial setup that occurred when you first started your console. Say yes and it will do its thing. When it asks for a memory card/hard drive, just decline and it should be done. You should see the default dashboard screen as confirmation that it did, in fact, rerun initial setup.

Resetting to factory defaults / resetting parental locks
This might work only with older versions of Xbox 360 dashboard.

Press the following key combination

Left Trigger, Right Trigger, X, Y, Left Bumper, Right Bumper, Up, Left Bumper, Left Bumper, X

This should give you a dialogue asking whether or not you want to reset your system to factory default settings.

If none of this works contact Microsoft and see if the console is still under warranty.  If not they will repair it for usually 99.00

Posted on Jan 08, 2008

  • 1 Answer

SOURCE: put this in an xbox 360 console

The Xbox 360 Wont Read The Disk

Posted on Jan 25, 2008

SOURCE: xbox 360 plays dvd but not games

you probably didn't flash the drive correctly. you can find guids how to online. its a pretty in depth process though.

Posted on May 24, 2008

  • 38 Answers

SOURCE: will not play games

Make sure discs are not scratched. Try cleaning the discs using rubbing alcohol and a soft cloth.

Posted on Feb 04, 2009

  • 441 Answers

SOURCE: wont read games only reads dvds

This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:

1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html

Posted on May 15, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi there my xbox 360 will play dvds/cds but will not play games it just says play dvd when a game disc is inserted in the console can you please help me thanks mr shane arnell


Sounds like the Xbox 360's disk drive is starting to fail. Knocking on the top of the Xbox (when its on its side) while loading a game can sometimes get it to work, but its better to have your Xbox repaired or replace.

Apr 19, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox will play cds and dvds but wount load games only just started doin it was playin it then all a suddurn it came up with a white screen sayin insert disc into an xbox 360 console


If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

Jan 20, 2010 | Microsoft Xbox 360 Console

1 Answer

Screen goes fuzzy when i play games but dvds work.


It's a problem with the GPU. You should contact Microsoft for support.

Nov 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Games want play but cds and dvds do


there is a problem with your firmware please flash it if you have modded your xbox 360(putting pirated disks)please go to same shop where have you modded because he only can have your original dvd key if you have not modded it go to any official microsoft service centre

Mar 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Will not play a game


this usually happens to bad/damaged/dirty game disks. try cleaning the disks. if that doesn't work, contact microsoft via xbox.com/support.

Jan 31, 2009 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 plays CDs n DVDs but wont play my games, plz help


try calling microsoft again...and if no luck...then you might have to find a replacement cd drive...you can probably get one off of ebay.

Jun 28, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox problem


the best thing to do when that happens is leave your xbox off for 24 hours with every thing unpluged it worked for me dont know about you but any questions gamertag Bp3ghunglow987

May 06, 2008 | Microsoft Xbox 360 Console

3 Answers

Put this in an xbox 360 console


Did you try using a cd lens cleaner in the XBox 360 dvd drive? Check the cds that they are not scratched, and you could have your son try the discs in another XBox 360.

Nov 06, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

68 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Stu Morris K

Level 2 Expert

178 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...