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Canon 40D - Err 05

I have a Canon 40D. I get an error 05, the built in flash's auto popup obstructed. How do i resolve this?

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6 Suggested Answers

jackboy
  • 2985 Answers

SOURCE: built-in flash auto pop-up problem

Does the 'pop up' pop up? If it does and still says obstructed- closes it and pop it again If it still persists Canon customer support will advise the next move. If a repair price seems high you could perhaps get a separate flash if the camera accepts them.

Posted on Jul 22, 2007

JDeRuvo
  • 48 Answers

SOURCE: Error Code 05

Just because you've turned the camera off/on, doesn't mean it's been reset. This is a fairly easy procedure which involves either going into your setup menu and choosing "reset," holding down the menu key for 5 seconds, or, removing the batteries for a few minutes. It may be that the firmware loading got corrupted and the camera just needs to be "rebooted," which is something that turning it on/off won't accomplish. But after which, you should have the camera reset to factory default settings.

Another tip is to go to Canon's website and look for firmware updates. Download and install them.


Err 05 is when the internal flash is obstructed or the camera doesn't get an reply that the flash open sucessfuly. That should be covered in warranty if its an faulty "pop up flash." Call Canon at 1-800-OK-Canon or Email them at: https://consumer.usa.canon.com/ir/controller?act=SupportMailerAct&fcategoryid=215&modelid=9430

Talk to them and they will give you a more in depth stuff.

J. DeRuvo
Digital Camera HQ

Posted on Dec 04, 2007

HeavyDLB
  • 46 Answers

SOURCE: Hi - I have a Rebel

Dear joefrisco:

An ERR 05 message indicates that the camera's flash pop up mechanism has encountered a problem due to either an obstruction (such as your hand or something blocking it), a jam (impact damage), or an electrical failure.

Try the following steps, in order, to try and resolve the issue. If nothing works, the camera will have to be sent in for service (call Canon Tech Support @ 1-800-828-4040):

1. Turn the camera off. Ensure that nothing is blocking the pop
up flash. Turn your mode dial to one of the Creative Zone
modes (P, AV, TV. or M). Now turn your camera back on
and attempt to take a flash shot. You will need to manually
press the flash button to do so.

2. Turn your camera on and perform a hard reset by pressing the
MENU button, tabbing over to the Set Up 2 menu tab and
selecting the option "Clear Camera Settings / Clear All
Camera Settings" options, and then removing the camera
batteries, date/time battery, and memory card for a period
of approximately 2 minutes. Then reinstall all items, turn
your camera on, reset the date and time and perform step
number 1 above.

Hope this helps.

Sincerely,
HeavyDLB

Posted on Jun 02, 2008

robshow
  • 367 Answers

SOURCE: The flash on my Canon EOS 400D won't work

Can you pull it up manually, Be careful when doing this but try opening it manually, it is possible that the catch for the flash is just stuck temporarily.

Posted on Jan 05, 2009

  • 155 Answers

SOURCE: Canon 450D, ERROR 99 only when flash pops up

Err 99 usually means your lens contacts are dirty either on the lens itself or on the camera.

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Posted on Apr 09, 2009

duane_wong
  • 6826 Answers

SOURCE: When taking pic an "err 05" (the built in flash

Issue: Camera displays an "Err 05" error code.
Solution: Power the camera off, remove the obstruction and power the camera on.

Power the camera off, remove the obstruction and power the camera back on. If the error persists, please click the link below for instructions on how to send your camera in for service and the location of the nearest service facility.
Watch where your hands are when flash pictures are taken. --- http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/digital_rebel_xti#ServiceAndSupport

Posted on Jul 20, 2010

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This means a flash problem.

The reasons for it may be several ones. Let me go from the one with higher probability to the lower one.

1. Flash is stuck. It is the most comon reason, and more easiest to confirm. When pressed the shutter (or pressed the flash side button in P mode) you hears a repetetive click noise, and the flash won't pop up. If this happens, the flash is stuck.

Sometimes is solved when at the same time you press the shutter button, with the finger (or nail) you gently pull it up. Once is up, check for dirty, or any residues (such as tape glue, sand or something like that) that stucks the flash.

Some persons apply a thin layer of lubricant on the side hinges. Don't put so much lubricant or oil because will get inside the camera, and cause other problems.

2. If not click sound is heard, the either the flash actuator relay or the DC/DC board (that provides power to the flash board) or the flash board are defective. This can be confirmed only in a camera repair shop.

If you need further support, please let me know.

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Can you pull it up manually, Be careful when doing this but try opening it manually, it is possible that the catch for the flash is just stuck temporarily.

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Built-in flash auto pop-up problem


Does the 'pop up' pop up? If it does and still says obstructed- closes it and pop it again If it still persists Canon customer support will advise the next move. If a repair price seems high you could perhaps get a separate flash if the camera accepts them.

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