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IPhone can't charge and can't be detected by PC

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Be sure that your Windows PC meets the minimum system requirements to use iTunes and iPhone. This is particularly important if you are connecting iPhone to your computer for the first time. iPhone requires a specific minimum version of iTunes.
Ensure the computer's drivers are up to date

iPhone requires USB 2.0 to function properly. Refer to the documentation for your computer to verify that the USB ports are high-power USB 2.0 ports. Try connecting iPhone to a different USB port, preferably a port that is built-in to the computer instead of an external USB hub. Connecting iPhone to your keyboard's USB ports is not recommended.

In some cases, your computer's USB ports may become temporarily disabled or you may experience other software related issues. Restarting your PC is an easy troubleshooting step that may resolve this issue.

iPhone requires two important pieces of software to operate properly on Windows. First, the driver must be installed; for iPhone the driver is USBAAPL.SYS. Second, Apple Mobile Device Support must be installed as a Windows Service. If these are not installed, see the Reinstall iTunes section below.
Verify that the driver is installed by connecting iPhone to the computer and following these steps:

  1. On the Start menu, click Run.
  2. In the Open field, type devmgmt.msc and click OK. A list of devices will be displayed.
  3. Scroll down to Universal Serial Bus controllers and click the small plus sign to expand this group. iPhone will be listed as either Apple iPhone or Apple Mobile Device depending on the version of the driver installed.
  4. Right-click Apple iPhone (or Apple Mobile Device) and choose Properties from the shortcut menu.
  5. When the Properties window opens, select the Driver tab.
  6. Click Driver Details to view more information.
Verify that the Apple Mobile Device Service is installed and running using the Services MMC snap-in using these steps:
  1. On the Start menu, click Run.
  2. In the Open field, type services.msc and click OK. A list of devices will be displayed.
  3. View the list In alphabetical order and verify that the "Apple Mobile Device Service" status is "Started."
    1. If the status does not indicate the service is started, right-click Apple Mobile Device Service and choose Startfrom the shortcut menu.
    2. If the service is installed and started, right-click the service and choose Restart from the shortcut menu.
    3. If the driver is installed and the service is installed and started, check the Event Viewer for error messages.
      1. On the Start menu, click Run.
      2. In the Open field, type eventvwr.msc and click OK.

Posted on May 24, 2009

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Before you can charge your iPhone on the computer, your computer needs to install the drivers for it. You might have to reinstall the drivers for it. A good way to check if the drivers are incorrectly installed is to see if iTunes detects it. Try updating your iTunes since the old version of iTunes won't work with ios6 and all iPhone 5 are shipped with ios6

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Have you tried to do a hard reset?
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My iphone is not detected in my laptop i use windows i am able to charge it through the AC adapted but iphone is not detected in my laptop please help


I am not sure that what cause that problem, but we could check where problem comes and fix it. Please ensure that you are using the correct USB cable to connect to laptop. There is an USB cable just use for charging, don't use that cable to connect to laptop.
Also if you use correct USB cable, could you change to another USB port, to check your USB port on laptop.
Do you have Itunes on your laptops? Iphone works with Itunes.
Hope this will help.

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My iPhone had lots of charge left I put it down, possibly on my mac mini, I picked it up 5 minutes later and it was dead. Is there anything that can be done?


does you computer or mac detects the iphone when you connect cable to it if yes so you have to update software by i tunes if cannot detect so press power and home buttons both at the same time for 20 seconds phone will be powered on try it and post result so further help

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I can't get my iPhone 3G to detect other bluetooth devices. Some devices detect it, but are unable to pair with the Iphone 3G. This iPhone 3G bluetooth problem is another one in a chain of iPhone 3G...


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Restoring your iPhone should help regain full functionality but please beaware this will completely wipe your iPhone memory so be sure to do a full sync and backup before you do anything.

  1. With your iPhone on connect it to your P.C/Mac using the USB cable
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Dec 01, 2009 | Apple iPhone 3G

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Why iphone doesn't go into DFU, restore or detect by itune? It doesn't charge also. Anyone have this problem or have solution? HELP


If holding power and home for 6 secs. then releasing power (not Home) for around 10-20 more until itunes sees it. doesn't work try with the phone off, hold home button and plug in cable....itunes should detect the phone that way.

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Iphone not detected by computer


i have same prob but my phone is in recovery mode

Jul 27, 2008 | Apple iPhone Smartphone

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Iphone not detected with pc or itunes


try changing port and the pc.

if still not working then try changing the cable.
chao.

Jul 19, 2008 | Apple iPhone Smartphone

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