Question about ViewSonic VA1912wb 19" LCD Monitor

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I cannot access the menu to adjust my aspect ratio - greyed out

I don't know why it's greyed out, something to do with the display settings, maybe somehow, as I don't have the same problem when I'm watching tv. I do a lot of graphics work and this drives me crazy. View Sonic's customer service couldn't even help me. I've tried to reset the display settings and have ended up with worse problems that have kept my up trying to fix them for hours. Argh! Help, please?

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  • imageswmv Jan 24, 2009

    Thanks for replying - No, I'm not referring to the PC menu; I'm referring to my remote for the ViewSonic. It will not allow me to adjust the aspect ratio when I go into menu and as a result everything I view is stretched disproportionately. Is there someway that I need to adjust my settings for display through my PC that will allow me to adjust the aspect ratio on my remote?

  • imageswmv Jan 24, 2009

    rtrahn, I appreciate the ideas, but this ViewSonic is a very different flatscreen/tv cross that doesn't have those options. Everything for this monitor/tv is run through the menus on the remote, and for whatever reason, the option to "zoom" or "aspect ratio" on the menu for display are grayed out. I'm trying to figure out what needs to be adjusted so that those options become viable.

  • imageswmv Jan 25, 2009

    I have received the following from ViewSonic on my LCD Monitor/TV and it worked!

    "Please understand that the aspect ratio of the TV is no longer controlled by the TV menu when it is used as a monitor. Please use a wide screen screen resolution setting in your computer so you will not get a stretched display. Please use 1680X1050."

    Hope this will work for you as well if you're having this problem!

  • Randall  Trahan
    Randall Trahan May 11, 2010

    First, let me confirm exactly what it is you're talking about. Right-click anywhere on emply space on Desktop. Then click properties, Then click settings. Are you talking about the sliding bar which you can adjust by moving it left or right for the screen resolution?


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Normally there are some buttons on the monitor that allow you to center the window, make it wider, etc. Also, find the button that says Degrauss..this will demagnetize your monitor and sometime that will do it...

Posted on Jan 24, 2009

  • Randall  Trahan
    Randall Trahan Jan 24, 2009

    Ok sorry I could not have been more help. Since you rated, and I appreciate it, you'll need to repost it so others can see it. We have about a hundred computer experts so I'll go into our personal forum and have someone take a look at your post..


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