Question about Philips SPC610NC Webcam

2 Answers

I cant see any icon for a video call in Skype

I've installed a Philips SPC610NC webcam.

I want to make a video call using Skype. The only options in the Philips Vlounge menu is AOL, Yahoo Messenger or MSN.

I cant see any icon for a video call in Skype, only the phone and SMS symbols.

The screen shows my own video image in the VLounge window so the camera is working

I've checked all software versions and hardware and my system meets all requirements.

I've had advice from Skype but the just quote me the standard tech support checks and dont answer the question that I cant see the video icon.

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2 Answers

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Step 1: The "Tools" menu of Windows Live Messenger

1. Recover Windows Live Messenger in our software if you do not have it yet.
2. Start the installation of the software.
3. Once this is done, go to the Tools menu software.

In this menu, two links are important in order to properly configure your camera:"Setting audio and video" and "Parameters of the webcam."This is the first that we will discuss first and foremost, the second used primarily to adjust the parameters of the image in the secondary stage but we are dealing with. Launch therefore setup wizard and click on "Next".

Step 2: The setting of loudspeakers

1. Select your hardware in the menu.
2. Check the box if you use a helmet.
3. Test finally your sound output in order to adjust the volume.

It is possible that you find in the menu several choices. That means you have several elements in your computer capable of transmitting sound, a dedicated card and your motherboard, for example. In this case, make sure to select well the correct input, what you quickly verify the test by loudspeakers.

Step 3: At the turn of the microphone

1. Select your sound source.
2. Start talking to your microphone.
3. Observe the cursor, if it moves, your microphone is working.

Two remarks on the stage configuration. On the one hand, if your camera has no microphone, you must go through a device that you must annex plug into the pink on your sound card. On the other hand, if your mouse does not work, you may have selected the wrong input device sound. Take particular care in this setting and not leave this page only when the cursor s'agitera,
indicating that your voice is recognized by the software.

Step 4: Turning finally to the image

1. Specify this time the source of the video.
2. Observe the window of return: if your setup is satisfactory, your image should appear.
3. Adjust the frame rendering through the "Option" button.

Posted on Aug 06, 2009

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Normal 0 Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
Hope this helps. Bud

Posted on Jun 16, 2009

  • Weldon Dube'
    Weldon Dube' Aug 25, 2009

    See section A. Skype in the info below to setup the Audio & Video.
    Also send this to your family and friends so they have their computer setup properly.
    Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
    Each program has Options that have to be setup in order for the Audio and Video to function properly.
    A. Skype Setup:
    After downloading and installing Skype http://www.skype.com/intl/en-gb/download... )
    set it up as follows:
    Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
    Then click on the Video Settings.
    The camera, if Installed Properly, it will come up and show a video picture.
    Then, on the bottom of the page click save.
    The camera and audio should function properly. Your friends and Family will now be able to see and hear you.
    B. Yahoo Setup:
    After downloading and installing Yahoo Messenger http://www.soft32.com/download_30.HTML )
    set it up as follows:
    Go to Messenger at the top left and click on it.
    Next go down to Preferences and click on it.
    Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
    Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.
    C. Windows Live Messenger:
    http://www.microsoft.com/downloads/detai...
    After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
    Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
    Next go to the Menu Bar on right side, click on " "Action."
    Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
    NOTE: Your audio and video should work. Enjoy.
    When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
    D. AIM (AOL) Messenger:
    http://dashboard.aim.com/aim
    On the VIM sign-in window, click on Edit.
    Then click on Settings Enhanced IM.
    Next click on Enhanced IM.
    Then click on Audio Video.
    The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
    The Audi Video drop downs are
    Microphone
    Speaker
    Camera
    The audio and camera should function now.
    Additional information to use with VIM settings.
    Adjust Your Audio and Video Settings:
    In order to adjust your audio and video settings, please follow the steps given below:
    1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
    Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
    conversation before running setup. Would you like to disconnect now? Click the Yes button.
    2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
    Properly. Follow the on-screen prompts.
    Notes:
    The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
    The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
    Follow the on-screen prompts.
    images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
    Picture-in-picture (PIP) display.
    After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud


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Go to TOOLS, then OPTIONS, and click on
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Then click on the Video Settings.
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See section D. AIM AOL Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.
C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

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Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype set it up as follows:
  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now see and talk to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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