Question about Tomtom One XL GPS Receiver

1 Answer

The tom tom mounting for the windscreen keeps fallng off

When I stick the tom tom mounting on the windscreen (the only place you can put it), during the trip is falls off. I believe it is stuck very firmly to the windscreen. Has anyone else had this problem and if so what did they do to solve the problem, or did I just get a faulty one?

Posted by on

  • wholeo401 Jan 28, 2009

    I have the same problem,sometimes I wet it and it stays and sometimes I dont wet it and it stays. Once I remove it I have to start over trying to make it stay again. Whats the answer?


1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Welcome Back:

    Visited the website for 2 consecutive days.

  • Contributor
  • 1 Answer

I have had the same problem a few times. The only thing that seems to help me is to put the mount on the windshield first, ensuring that I push it firmly into place, and then slide the gps unit into it.

Posted on Jan 31, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The mounting bracket does not adhere to the slightly pebbled vinyl surface of my dashboard. Does the clear plastic cover, with the tab, come off or stay on? Also, there is a round black disk that...

The mounting bracket is meant for mounting on the windscreen. It won't stick to the pebbled vinyl surface of the dashboard as the surface allows air in. You take off the thin clear plastic cover. The black disk that came with the satnav can be stuck to your dashboard if you want to mount the satnav there. Clean the dashboard and peel off the plastic cover off the disk to stick it to the dashboard. Be sure not to put it where there's an airbag. You can then attach the satnav to the other side of the disk the same as to the windscreen.

To attach the satnav to the windscreen press the suction mount against the screen and press the lever towards the screen. To remove it pull back the lever and lift the tab on the suction pad.

Jun 25, 2011 | GPS Devices

1 Answer

Using my tom tom 740 as handsfree with my cell and i can't control the volume it's really quiet

If it's any consolation it is a unit problem. I have the volume on my phone and on the Tom Tom at full and it still is quiet. I can only hear people if I place the unit at the top right of the windscreen.

Jul 05, 2010 | GPS Devices

1 Answer

I am wondering why my Tom Tom One didn't come with a home charger ? Also, the diagram in the book about how to install my Tom Tom in my car is like Greek to me. Makes no sense at all. Can you tell me in...

First of all, Happy new year to you, If you got a suction holder with your device, lick it and stick it to the windscreen somewhere in the lower part of the screen, attach the car charger to it and you should be ready to go, As for the home charger, it should have been supplied in the box, so if it is still new and under warranty go back to the place it was purchased from and request one, hope this helps.

Jan 06, 2010 | GPS Devices

1 Answer

I can t fix my easy mount

i am presuming you dampened the surface of the windscreen to help it adhere?
Other than that...and as its new its under warranty and should be replaced IF it is faulty
return the faulty unit to your seller but make sure you have proof of purchase

Jul 06, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

What do you use to charge the tom tom 910 in the house

In the box you have a 'desktop' mount. Looks like the windscreen mount without the ******.
Also you will have got a mains power lead.
Plug the lead into the 'desktop mount' (Left hand side) of the stick up bit.
Plug in and put your 910 onto the mount. It will 'Click' into place
The green light will shine to show it's charging.

To release the unit from the mount PRESS in the button in the middle of the screen top rim and lift off.

Remember to turn of the power at the socket to stop wasting electricity

The usb part of the desktop mount goes into your pc so you can connect to TomTom home or just plain old 'back it up'
It is ok to have power switched on or off when connect to the pc, there is no need to unplug the jackplug.

Hope this helps

Feb 28, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Tom tom gps adhesive plate

Use an 'alcowipe' available from your local chemist.
The alcohol in the wipe will disolve the glue and will not affect your windscreen.

Aternatively get a bottle of 'Spirit Alcohol', also available from the chemists and use a cloth to dissolve the glue

Feb 25, 2009 | Tomtom XL 330 Car GPS Receiver

1 Answer

Moving a Tomtom GPs

Clean surfaces... press rather firmly...

Jul 14, 2008 | Tomtom ONE GPS Receiver

2 Answers

TomTom Go 910 intermittent charging on windscreen holder

Complain to Tom Tom ,you may have a lemon,look for law suit soon

Apr 10, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

Tom tom 1 4n00.012

Is the unit connect to a power cable while you're using it? Sounds like the battery just runs down. Check your power cable, is it properly connected to the cigarette lighter adapter? Maybe your cigarette lighter is defective and the unit is not gettting power, therfore running on battery all the time

Jan 25, 2008 | Tomtom ONE GPS Receiver

Not finding what you are looking for?
Tomtom One XL GPS Receiver Logo

Related Topics:

140 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Devices Experts


Level 3 Expert

7987 Answers


Level 3 Expert

61037 Answers

Will Halftowaite

Level 3 Expert

503 Answers

Are you a Tomtom GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides