Keep switching on/off as long as am on the road due to vibration i know because when i bring it inside the house place it on cradle it's fine . iv'e opened unit re-soldered the plug ,substituted the car holder unit to no avail ! any ideas
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Re: tomtom go 910
Welcome to Fixya! Try using Velcro on the Back of the Unit. It worked on my Sirius Radio that was doing the Same thing. A little Foam Insert In the Cradle would be Just as Effective as the Velcro and Probably Better. Let me know how it works!
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Hopefully all you need to do is a soft reset. To do this use a streightened paper clip and insert it into the small round hole marked reset on the bottom of your tt. Gently press the reset button in until you feel a click. Hold the reset button in for 20 seconds.
Hope this does the job.
In the box you have a 'desktop' mount. Looks like the windscreen mount without the ******. Also you will have got a mains power lead. Plug the lead into the 'desktop mount' (Left hand side) of the stick up bit. Plug in and put your 910 onto the mount. It will 'Click' into place The green light will shine to show it's charging.
To release the unit from the mount PRESS in the button in the middle of the screen top rim and lift off.
Remember to turn of the power at the socket to stop wasting electricity
The usb part of the desktop mount goes into your pc so you can connect to TomTom home or just plain old 'back it up' It is ok to have power switched on or off when connect to the pc, there is no need to unplug the jackplug.
Unfortunatly , I don't think your problem can be solved without further investigation as it is most likely that something is loose or possible you have a bad solder joint inside your tomtom. The vibrations when travelling are allowing the fault to manifest itself at that particular time. the fault is such that for a moment , the TomTom thinks it has been connected to a PC due to a small voltage spike caused by the faulty connection. Of course this is only my theory and not a definative diagnosis , This is why I think it will need proper investigation. However, it is also possible for the software or cetrain files to have a bug in it that can also show itself in this way on your particular device so if you made a backup of your tomtom hard drive some time earlier you could at least reload this backup to see if this cures your problem. So, if you are able to format and reinstall the files to your hard drive and this cures it , please me me know. .............. good luck.