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I am building my first 5 page website in GO DADDY and I am trying to put the image I want in for the FLASH INTRO PAGE.

There are 3 images that I am considering and I want to try them out.

2 are in HTML 1 in jpg

None of them are accepted when I browse and try to put them in. They are rejected and an error message pops up.

Since there are no emails for the experts in FIXYA, there is no way that I can email the images so they will know what I am talking about.

Additionally, I would love for the jpg image to have the same PERFECT COLOR background that the HTML images have.

I suspect that the solutions to the above are probably not difficult to solve but I am not computer savvy enough to know how to do resolve this and get the results I want.

GO DADDY does not yet have remote access feature to access their clients' so they cannot help me either.

Given all of the above, I do not know hoe to get this solved and get the successful result that I am dreaming about.

If you can help, that would be GREAT!


Posted by on

  • lindajc Jan 24, 2009

    Thank you, BENWINE.

    Knowing that I do not know why it would not accept the jpg image

    my nephew has a friend whose mom is a website designer so I am hoping she can solve this.

    It will get figured out...


  • Raph30 May 11, 2010


    I might be able to help you with this. What error message are you getting?

    Thank You,



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Im sorry, im unclear when you say HTML images. If it is godaddy website tonight, I know they are very picky on your file types and sizes. I would check to see if your file type is accepted. Normally only JPG, GIF and sometimes PNG

Posted on Jan 24, 2009


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