I configured my camera to send out emails on motion detection. But when I run the test by hitting the test button it says send email failed. It shows in the log as it failed. When I enable the motion detction of course they also fail and now I get a failed message in the log every time motion is detected even though I have disabled motion detection and rebooted the camera. I have opened port 25 on my westell modem and I am using a netgear router behind it.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Unfortunately due to the limitation created by DLink you cannot set up your camera's Motion Detection feature through the MyDlink Application. (I suspect you are going to myDlink and trying the advanced setttings)
Instead you have to access through your internal netwok. Try access the devices webpage by going to windows explorer (my computer) and select the network drop down in the left hand window to display your network devices, Find which camera your wanting to set motion detection and double click it to connect to the devices webpage, same user/pw you used before, except this time it will display the main image under Java and also the motion detection grid
Hard wire it to the router's LAN port
Power cycle the router
Open the Secure view software and search for the camera
Configure it to your IP address
Add it to the secure view app
You will be able to get the live view
match the wireless settings and disconnect the ethernet cable
A camera icon will show up at the bottom of your My Resources in MioNet. If the camera does not appear, then a manual scan is required. To scan for a new camera, go to the MioNet application, select File, then click "Scan for Cameras and new Devices…" MioNet will report any changes in the computer configuration.
If the camera isn't detected and an icon is not available, then there may be two devices interfering with a scan:
1. Built-in webcam: MioNet does not support built-in webcams. This device should be disabled in Windows Device Manager, the computer rebooted, and a new "Scan for Cameras and new Devices…" performed with the USB webcam. Once the USB webcam is detected by MioNet, the onboard webcam can be re-enabled and the computer rebooted.
2. TV tuner card: MioNet also does not support TV tuner cards. This device should be disabled in Windows Device Manager, the computer rebooted, and a new "Scan for Cameras and new Devices…" performed with the USB webcam. Once the USB webcam is detected by MioNet, the TV tuner card can be re-enabled and the computer rebooted.
3. If the camera is being used by another program, MioNet will not be able to detect it. Please confirm no other program, including the camera view in Windows control panel, is not using the camera.
If you have configured Motion Detection then your problem may be because the camera only turns on when motion is detected. That is why it will seem as if the camera is dropping the connection.
If motion detection is not configured then you may be experiencing the same thing I have experienced. The camera does not record in full real time. It only gets snippets of information so the subject seems to jump from one place to another if they move fast. I guess this is a feature of IP cameras because they need to pass through the network with a lot of overheads. This is where good old CCTV cameras with their coaxial cables are best. They may be more difficult to install because of the cabling but their performance is a lot better