My camera keeps flashing this thing that says "Insert tape cleaner". I've been recording something for the past two hours- suddenly the tape is playing with these overlapping lines. Is the tape ruined because of this? Is the camera broken? What do I need to do? HELP.
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Do not use a head cleaner - they can damage the heads. Insert a brand new high quality tape and perform a record. Let it record through the entire tape. Then, play back an original prerecorded tape and check playback.
I've had a similar problem, the solution to mine was that one of the tape heads had moved out of position by a fraction and so it was having problems tracking back through the tape footage... if you put in a tape that you know isn't blank and press play then hold fastforward to skip through the tape can you see footage on the tape fast forwarding? If so you need an engineer to realign the tape heads for you.
Supreemwun, Canon support was of no help. They ****! To fix the problem this is what I figured out.
Before you start filming what you want record or just advance the tape 10 secs or so.
Record/ video whatever you planned.
Now when the thick grey lines come up on play back don't freak out.
Simply rewind the tape to the beginning and record briefly in the blank portion at the beginning (careful not to tape too long as to tape over your intended recording).
Rewind and play the thick grey lines should now be gone.
How did I figure this out just a fluke. No cleaning, no spray pretty simple. At first did not understand it but it works EVERYTIME for me. I'll deal with it until I get around to buying a new HD video camera and it won't be a Canon. Hope this helps.
You have a clogged video head. Use a dry type head cleaner and follow the instructions.
Better use the best tapes you can afford, since tape quality can keep you from having this problem, and tape cleaners can gradually damage your camera.
Another post here noted yet another discussion about giving the camera a whack on the side. This is not a good idea but since it fixed it points out that it was unlikely it was something the tape cleaner would fix. This likely means a trip to the repair depot.