Question about Dell Latitude D620 Notebook

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My laptop is showing a big black screen

How can I fix this?

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  • 43 Answers

Depends, it could be your backlight , shine a flashlight on it, if you can see stuff its just the backlight, if not it could be the onboard graphics which would mean calling dell fora repair or taking it into a shop but first pwoer reset it by unplugging it and popping out the battery, then hodl the power button for 1 minute and replace the battery and power cord, hopefully it boots right up

Posted on Jan 24, 2009

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How to fix my black screen


Do you hear fans running, the hard drive spinning?
Does it seem like your laptop is booting up all the way except the screen is black? If so try the steps below:

Shine a flashlight on the dark screen to see if you barely see the icons on the desktop. If so, then the LCD Inverter is bad.

Plug in an external monitor and see if the display shows up on it. It can be any kind of monitor even the old big fat crt monitors as long as it has a vga cable to connect to your computer's vga port. If so that proves your video card is ok. The video will show on most systems when you reboot without you having to do anything. Some systems will require you to hit the FN (Function key) + F1 thru F12. Hold down the FN key then hit the correct key for displaying on the monitor (F1 thru F12). The correct key will normally have CRT/LCD on it or it will have the icon of a display.

If you see no icons by shinning a flash light and the external monitor works, then your screen is bad. If you see no icons by shinning the flash light and nothing shows on the external monitor, then most likely your video card is bad.

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