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Shredder just stopped working and now won't turn on, I can't get the top open to check anything

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The shredder won't start and stop automatically. I need to turn it on and off each time I use it.


Most shredders have a small sensor on the top that keep it from running when there is something near the top, like fingers, to prevent injury. It is possible that over time, dust or small bits of paper are covering this, keeping it from operating properly. Unplug the shredder then wipe down the top with a slightly damp rag, checking near the feeder opening for anything that might be stuck there.
Also look on the bottom near the teeth and see if there is a contact switch that is dirty or not sitting down properly.

Oct 01, 2016 | Shredder Office Equipment & Supplies

1 Answer

Shredder won't shred. can't hear motor in the forward setting only in reverse


Silverfox007:

There is a paper sensor at the throat of the machine that turns the machine on when it is activated by the paper when the paper is inserted. Something has happened to that sensor. Unplug the machine and remove the shredder head from the basket. Use a screwdriver to remove the screws at the bottom of the shredder head and open the shredder head. Look where the paper is fed into the machine and you will see the sensor. It may be unplugged/wire broken/sensor flag broken off... You'll know what to do when you identify the problem.

Sep 06, 2012 | Office Depot ATIVA DX120P Shredder

1 Answer

My paper shredder has stopped working. There is nothing jamming it - what should I do?


I had this same problem on one machine i repaired and when I took off ththe top cover it had a bad gear where it was split and it would run fine backwards, but not forward. the gear is available online. it was also
clogged with paper, which must have caused a lot of torque on the gear. they are plastic, so they will break instead of really messing something up. good luck

Jul 24, 2012 | Fellowes P-48C Cross-Cut Paper Shredder

1 Answer

Hello my nane is Tom. The shredder doesn't work. It will run in reverse but when I turn it to forward it run for a second or two than stops. I looked and I can't see anything jamed in it.


I got mine to work by running it on reverse for a moment then sliding it to auto. It stopped. Then I did it again. This time auto ran just for a second then stopped. I did it a third time but I had a sheet of paper ready in the feeder. Ran on reverse. Slid it to auto and it took the paper and shred it. I did it a fourth time. Reverse slide auto and feed shred the paper. Fifth time Auto shred the paper without reverse. :)

Aug 30, 2011 | Aurora Electronics AS662C Shredder

1 Answer

My Staples Shredder, model # SPL-S302D will stop shredding in the middle of a job or immediately after starting to shred. It is a strip-cut style shredder, I use lubricating sheets once in a while on it,...


You can clean the sensor with a alcohol and be sure there is no jam occur. If it doing fine then it's work and there's no more problem. Always clean it, a jam can cause motor to heat up and it's winding will be burnt.
I hope my advice help you.

Jun 06, 2011 | Office Equipment & Supplies

1 Answer

The shredder will not automatically shut off. After you have finished feeding the documents to be shreeded the machine contunues to run and you must manuall shut it off.


depending on what you have available, either a damp paper towel or alcohol wipe, or compressed air will work to clean the sensor eye located top at the center of the paper feed opening, you should see a little dot wipe, or spray these out well, then turn the machine off and back on again.
built up dust from the paper causes the sensor to keep registering that there is paper coming in hence it won't stop on its own.

Apr 05, 2011 | Fellowes 220 Powershred Strip-Cut Shredder...

1 Answer

I have an Ativa MD 460c paper shredder that reads misalignment. What do I do?


I have a Ativa MD 1000 that I just bought. It ran for a few minutes the first time I used it an then stopped. I turned it off and unplugged it in case it had overheated. The temperature light did not come on. I wait for over 30 minutes and tried using it again. I was able to shred a couple of sheets of paper and it stopped again. The next morning I couldn't get it to work at all. The green ready light is on but the shredder will not start. I can't tell if anything is stuck in it. How do I getting running?

Sep 08, 2010 | Fellowes DM8C Cross-Cut Shredder

1 Answer

CD shredder jammed with small CD pieces


If you are able to remove the top. It is easy. Usually 4 screw to remove the top. Be careful with the short cable connecting to the board. Open it up pressure clean the entire unt and especially the sensors top and bottom.

Jun 10, 2009 | Royal 160MX Shredder

2 Answers

No Power!


Check and make sure the paper catch bin is locked into place.
IF the shredder doesn't see that the bin is in place, the shredder will appear dead for safetly reasons.

There is a possibility that the control board was cracked but the only way to check that, is to take it apart and check.
Good luck.

Jan 06, 2008 | Tech Solution TS-4500 Shredder

3 Answers

My shredder stopped working


I hear about this all the time where I work, unfortunately the motor got overheated and is dead. If the shredder is still under warranty you may want to contact Fellowes and see if there is anything they can do.

Aug 26, 2007 | Office Equipment & Supplies

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