My mouse and keyboard stopped working. It started out to only be the keyboard that wasnt responding so i tried to reinstall the program but when i did that the mouse and keyboard both stopped working. i tried pressing the connect buttons but no luck. i tried rebooting the computer but that never worked. i tried to use a new mouse from another computer but it wont work either, the computer registers it because it sayd that it has found the new hardware but wont it wont work.
Have you tried downloading a newer driver for your computer? you might have to find drivers for both the mouse and your key board. make sure your numlocks is on for the keyboard to work, and make sure that in your control panel under hardware and sound check their for your mouse connections.
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is it a usb keyboard? If so it must be enabled in BIOS. Also if enabled OK, then when at desktop next,, unplug and re-plug into another usb socket and it should be detected and a driver will install, thaat may fix it?
You need to reset the mouse and keyboard to the sensor. On the sensor(base) you should have a button and under the mouse you should have also a button. Press the sensor(base) button first and quickly the one under the keyboard and mouse. If the doesn't work shut down the system, unplug the mouse and keyboard sensor(base) and re-plug it back in . Start the system and try the process again.
Turn the mouse over and find the small rest/connect button
on the bottom of the mouse and press it. This should connect the mouse to
the receiver and work properly. If not, try pressing the receiver button
and then press the button on the mouse. This should be done whenever you
change batteries or glitch. Hope this helps you. Bud
The keyboard should have a button underneath it. Press the button on the usb controller first and then the button on the keyboard. Repeat a few times to see if it connects. If you are still having trouble try another set of batteries as some batteries are not designed for wireless products.
Press the Receiver button (and the lights will start
Then if the Keyboard isn't working, press the small RESET/CONNECT
button on the back of the board to connect the keyboard to the
If the MOUSE isn’t working, push the small RESET/CONNECT button
on the back of the mouse to connect to the receiver. Then they
should work okay. Hope this helps. Bud
Solution. My wireles keyboard stopped working except for the F-Lock key, the Media key and the sleep key. It wasn't batteries, even though I tried, communication was there because the above keys were working. Remove the batteries from your keyboard and let it sit for about 10 minutes. Press the red connect button a few times and other various keys every few minutes during that time. This may be the whole "capacitor discharge" trick, but I tired that with someone elses instructions and my keyboard did not work after 2 minutes of key pressing. I think it just needed more time to clear out the secure settings. Good luck, I was about to trash this keyboard until I tried again
The issue may not necessarily be with the mouse. Are you able to use the keyboard once the mouse freezes? If you not even able to use the keyboard, there is some application installed on your computer or a virus due to which the mouse freezes. If, in case, the keyboard works even though the mouse is stuck, try changing the USB port or try a different mouse.
Please revert back with any other observations.