Question about Gateway 450SX4 Notebook

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Virus? My computer has been sending error messages that I have a potential virus threat and provides virus protection options. WHen I select them it takes me to an advertiser page. Also, my wallpaper is changes and will not change back. When I select ctr -alt- dlt a message appears basically stating that the administrator has blocked this option. Finally, it will not let me download any virus removers and I believe the one I have is outdated because it doesn't find this virus. What else can I do?

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Firstly, the most important thing you can do is keep up-to-date virus protection-either a paid program like "Mcafee" or a free version, (which I'm not sold on but better than nothing)like AVG.....available here:
http://free.avg.com/download-avg-anti-virus-free-edition

Ad/spyware blockers are important tohave as well.

How long ago did the problems start? a day or 2?
You could first try system restore.
"start", "all Programs", Accessories", "System tools", System Restore", "Restore My Computer to an Earlier time", and select a date before your troubles occurred...note that this WILL remove any PROGRAMS or UPDATES you have downloaded in the meantime, but NOT any files that you have created or docs you have edited, pictures added, etc.
Hopefully "system restore" is on and hasn;t been disabled by whatever is causing your problem (which is often the case).
If this works...great...go update your antivirus, etc.
If Not, try booting in safe mode...."Restart", and hold "F8" as soon as the screen goes black for the reboot, select "safe mode" and try running a virus scan from this mode.
You colud also try downloading (in regular mode) something like "spybot searcvh and destroy" to try and find your Problem> You can get it here:
http://www.safer-networking.org/en/index.html

Hope this helps...good luck ;)

Posted on Feb 14, 2009

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