Question about Office Equipment & Supplies
Paper jams right hand side of paper goes down about 2in...ink cartridges go back and forth..back and forth..no paper there to print. i have shut down, replaced connections,plugged in and out,replaced paper....nothing happening..i have just replaced carteridges and have printed for over a week this just started as i tried today to print a article thank you
This clearly indicates that problem is with the rollers in the paper feed tray..to clear the obstruction-fold a sheet of paper 3-4 times lenghtwise to make it thick..insert this into the paper feed tray,behind the rollers-move it left right a couple of times....repeat this a couple of times-if no go...call tech support..printer would be replaced if in warranty...good luck
Posted on Jan 24, 2009
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Posted on Jan 02, 2017
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