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Re: Error 5010 comes up on my printer
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As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out. Wayne Lischynski - Ebytes Computers firstname.lastname@example.org
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There are several reasons to get this 5010 error in your printer but the most common one will be you would have caused this after pulling the printer to bits to fix a blockage. You can fix this issue by inserting the ribbon cables from the scanner into the circuit board properly.
That is a purge system error, either you need a new purge assembly or there is a paper scrap caught in there stopping it. The purge unit is on the right where the printhead parks at shutdown and where the printhead is cleaned.
5010 is a scanner error, where the scanner either cannot find home position, or is not warmed up completely. Only cure is to replace the entire scanner assembly, if it's less than a year old it can be done under warranty, otherwise around $150 to $180.00
I had this problem with the ink carriage jammed at the left hand side of the printer. I operated the lever in a hole on the top left hand side and eased the carriage along to the middle and pushed it back onto it's runners. All OK now.
Yes, same thing happens to me...Error code 5010...and flashing green and orange...alternating lights. I was trying to photocopy (in basic black, not colour). I had a few pages to copy. I got this 5010 Error code after EACH copy! I had to turn off the printer after each copy and then turn it back on for the next copy. That's not the worse of it.....once I turned the printer back on and hit copy again...the printer took a VERY long time to scan the item for the next copy. It took me a good 40 minutes to copy 15 pages. Sooooo irritating!!!!!
Anyone know what to do?
I've also had the paper jam on me tons of times. I am really disappointed with this product. I would not recommend this printer to anyone!
Hi Jakabi. That error code means there's a defective module in the printer. It's not user replaceable, unfortunately. The only solution is to contact the store where you bought it, or Canon's tech support to get a replacement.
That comes directly from Canon support ! I know it isn't what you'd like to hear, but unfortunately it's the only way out of it.
Thanks ! cheebster.