Question about Compaq Presario 2100 and 2500 ,NX 9000 Pavilion ZE4000 Ze5000 XT Series Keyboard -AEKT1TPU011 CD-ROM Drive
Starts up , then goes to black screen listing :
start in safe mode etc, doesn't matter what you choose, it flashes a blue screen too quickly to read what it says, then restarts again
This could be a memory dump you might not have enough ram installed on your computer causing to much stress on the cpu at startup
(to many programs running at the one time) scroll to the bottom of your screen toolbar right click select task manager applications & processes you will see what is running if you see something you dont need running select end now you might need to install more RAM
click start right click on my computer select properties you will see all imformation about your computer including installed ram and available ram
make sure the ram modules are securely seated with no dust in the sockets
if you dontant to install more ram you could uninstall some unecessary programs
th ones accessing the computer at start up or
restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
you could select the option start at last known configuration that worked this will tell you if and what file has been corrupted or missing then you will know if its a hardware issue then select restart if the problem still persists f8 back into safe mode you might need to select your operating system to load into safe mode
click start control panel administration tools computer management in the left panel events + to expand then system you will see all errors in right panel right click select properties this will tell you what has occurred and the time it occurred
you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work
if you need more help with this or if I have misunderstood the problem post a reply
hope this helps you
Posted on Sep 26, 2011
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Posted on Jan 02, 2017
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