Question about Casio Parts Cash Register PC Desktop

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TE 8500f Casio buttons don't work

The register appears to be on (the screen is lit up but none of the buttons work.  There is no way to open the drawer...the buttons don't even make a noise when pushed...Is if fxable at all???  How do we fix something like that if it is fixable???

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  • arh12 Jan 24, 2009

    the screen is just glowing...there are no words or numbers or anything

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  • 737 Answers

Hi.
What can you see on the display. Is it just glowing, or are there any words or numbers on it?

Mark

Posted on Jan 24, 2009

  • flexion1
    flexion1 Jan 25, 2009

    Ok.
    Try this:

    Turn power off at wall
    Hold down RECEIPT FEED button.
    Turn on at wall.
    Wait 5 seconds.
    Let go of RECEIPT FEED
    You should see a copyright message.
    Press SUBTOTAL
    When you see "Flag Clear" highlighted, press YES button




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Posted on Jan 02, 2017

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Remove the entire drawer assembly, meaning everything that comes out when the drawer is opened. Use a flashlight and look at the inside rear of the drawer opening to see if you can see the switch. It may be a lever or a button and it may be in line withe the drawer or in may be off to one side. When it is located, try to press on the button or lever. If you can and the machine goes back to 'normal mode' the problem will be identified and you will know that the switch is good. Now you need to locate what actuates the switch to see why it is not making contact. Look on the part of the drawer that should come in contact with the switch. If a small, thin piece of plastic has broken off, tape a small piece of a hard substance in that area. Close the drawer to see if the 'open' message goes away. If id does not, try a thicker piece. Repeat until the 'open' message goes away. When that happens, glue the last piece in place.

If the 'open' message does not go away when the button or lever is press, it indicates that the switch is bad and needs to be replaced. Most of these switches make contact when the button or lever are not pressed. In the short term you could locate the switch and disconnect one wire. That would simulate the button being pressed. You would just need to remember to not start another transaction until the drawer is closed.

Good luck, and please let me know how it works out.

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