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Are you saying your computer will not read a disk?
Is this a disk you made or someone made and gave to you? If so most there are times when the computer will have trouble reading them.
Try using a store purchased disk such as a music cd that you purchased. If it reads and plays it, then the drive is ok.
Click Start/My Computer and see if your CD Drive is listed as a device. If not, that's your problem.
If the CD Drive is not listed as a device, then remove the power cord, open the case and remove the two cables that plug into the cd drive then plug them back in. Then try rebooting and see if the cd drive is listed as a device in My Computer.
If the drive is still not listed, then you will need to Remove Upper and Lower Filters.
If you have more than one computer and other computer has dvd drive or cd drive you may use it by networking this computer to that one! You may also by external cd/dvd drive for your computer as well which may be easier!
Here you go...I hope this works for you....
CD/DVD Is Not Recognized
Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.
Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.
Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will haveDVD printed on the front of the drive. For programs on DVD, consider the following:
DVD drives can read both DVD's and CD's.
CD-ROM drives can read only CD's.
If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
Clean the CD/DVD in the following manner:
Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
Try to use a different CD or DVD in the drive to see if that disc can be read.
If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.
hard drives dont read cd's
does the door close?
if not close it.
1)left clik my computer
2)double clik the cd rom drive, making sure theres a disk in it.
3)right clik on my computer
look for a yellow exclamation point or red X where the cd-rom is.
high light the cd-rom
restart the computer
windows will detect and re-install the cd-rom drive.
try a cd
if that doesnt work update windows
also buy a cd-rom cleaner at your local electronics store
clean the drive w/th cleaner
try a cd
if updating your driver for the cd rom drive and all ive suggested then its time for a new cdrom drive