Question about Creative Labs Zen V MP3 Player

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My creative zen wont work

Everytime i put it on the computer the blue light comes on but my zen is not being detected by my computer

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Hi,
Basing on the limited information you've provided, click on this link to troubleshoot on the same:
Creative Zen Not Detected in My Computer 

Posted on Jan 26, 2009

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First I think the your player does not work with Vista, probably that's why its not seeing it. The installation CD is supposed to carry the required software for converting preferred songs to the player's desired formats and it also should contain the desired drivers for windows.

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had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

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1 Answer

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Hi David,

I just fixed mine about two minutes ago - just plug it into your computer. Even if it does not recognise it, it should eventually turn on again. From there you should be able to reboot it. Mine is fine now.

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1 Answer

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on the top right of ur zen get something sharp and poke the reset button see if that works

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press play/pause, press reset button and slide power button
will bring u to recovery mode

then u reload firmware and it will erase the firmware and will connect it again to windows. then u download and install a new firrware fromc reative site and voilla.

cheers

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1 Answer

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Were you able to try this to another computer? If it happens that it's still the same then the Zen is the main problem.

The zen doesn't come with a charger. Load your zen software and plug the zen into your USB port. This is the only way for you to charge it.

If you have a charger, you might want to do this:
Go to Creative's website and download the latest firmware. Check to see if there is a flashing blue light at the top and an icon that changes from a plug to a battery.

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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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http://www.anythingbutipod.com/forum/showthread.php?t=10960

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