Question about Neff H5470 Microwave Oven

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The turntable on my neff h5470nogb has stopped turning it was an intermitent fault but has stopped completely now any fixes

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Posted on Jan 02, 2017

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SOURCE: NEFF H5470NOGB Microwave door latch fault

theres a small plastic hook inside the door which holds a tension spring this will have snapped off stopping the latch from entering the lock its actually quite easy to fix the inner plastic frame can be unclipped with a small flat blade screwdriver exposing the hook mechanism and the spring will be lying in the bottom of the door frame you can reconnect it to the metal inner frame it stretches the spring a little more but it will never snap again ive done this loads of times with no probs otherwise you will have to replace the outer door to reinstate the broken hook.

Posted on Aug 05, 2009

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1 Answer

My h5470nogb/03 900 watt microwave cuts out after 20 seconds what is the problem please


Possibly the magnetron is not producing power and as the cavity temperature is not rising, it cuts out.
Is there an error code in the display?

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Could be a reset or fuse within may just have popped Beware of excessive internal Voltages when servicing...

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The turntable does not move around when the microwave is on


ths is probably a failed motor they can go open circuit i have had a few where the fixing screws underneath that hold the motor fall out severing the drive spigot ,check if the spigot turns under the glass turntable if hard to turn will be motor failed cheap easy fix.

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Neff microwave turns and lights when started but doesn't heat


check on rating plate if fd number starts with a 7 or 8 eg fd 7908 then appliance will need mag leads recrimping they oxidise over time and break connection giving syptoms that you describe, its an easy fix but you need to remove outer casing.

Feb 22, 2010 | Neff H5642 Convection / Microwave Oven

1 Answer

Neff 5470 used for 20 min then just cut out


Take it back to where you bought it from and get a new one!

May 19, 2009 | Neff H5470NOGB 900 Watts Microwave Oven

1 Answer

Broken front glass door


Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Nov 20, 2008 | Neff H5470NOGB 900 Watts Microwave Oven

2 Answers

NEFF H5470NOGB Microwave door latch fault


theres a small plastic hook inside the door which holds a tension spring this will have snapped off stopping the latch from entering the lock its actually quite easy to fix the inner plastic frame can be unclipped with a small flat blade screwdriver exposing the hook mechanism and the spring will be lying in the bottom of the door frame you can reconnect it to the metal inner frame it stretches the spring a little more but it will never snap again ive done this loads of times with no probs otherwise you will have to replace the outer door to reinstate the broken hook.

Oct 27, 2008 | Neff H5470 Microwave Oven

1 Answer

Turntable Doesn't Rotate in Neff H5642 (1000w)


I'm sure your motor has failed.

Sometimes it a broken post inside the motor, if you like to tinker.

Otherwise I would contact Neff's service people for a spare.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 22, 2008 | Neff H5642 Convection / Microwave Oven

1 Answer

Neff Microwave


check control circuit and full wiring and connectors.

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