Question about Washing Machines
Please check if during the spin cycle there is voltage on the motor.
If so check the capacitor to the motor, if the motor hums there is fault in the capacitor or the drive being jammed.
Posted on Jan 15, 2013
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Posted on Jan 02, 2017
SOURCE: code to restart washer Duet
Is the Delicate or Hand Washables cycle selected?
Spin speeds can vary by the cycle that is selected. Your washer is designed so that in certain cycles, such asDelicate or Hand Washables cycles, the spin speeds are slower. In these cycles, more water is retained in the load at the end of the cycle to keep delicate fabrics from shrinking and wrinkling. Select the appropriate cycle based on the fabric being washed.
Was an Extra Low, Low or No Spin option selected?
Select the highest spin speed for the fabric being washed. If extra low spin or no spin was selected, the washer may not remove enough water from the load.
Were you washing one bulky item, such as a rug or large blanket?
Consider adding more items to help balance the load during spin. Select $FL-drainspin cycle and restart the washer. Your washer is designed to detect an unbalanced load and automatically lower the spin speed. Unbalanced conditions are more likely to occur with a single, bulky item.
Are excessive suds present?
Use only HE High Efficiency detergent. Using non-HE detergent or more than the manufacturer's recommended amount of detergent can cause excessive suds. The excess suds can cause the washer to run at a reduced spin speed, which will result in very wet loads.
See also: Why HE High Efficiency detergent is required.
Is the drain hose kinked or is the drain clogged?
Make sure the drain hose is not kinked. Straighten the hose for adequate water flow. Remove any blockage from the drainpipe or utility sink. Use the U-shaped drain hose form on the drain hose, and secure the drain hose. See the Installation Instructions for details; find them by entering your model number in the Manual and Literature search below.
Is the end of the drain hose more than 96" (244 cm) above the floor?
The drainpipe (standpipe) height requirements are: 96" (244 cm) maximum and 30" (76.2 cm) minimum. Your washer will not be able to adequately pump the water out of the washer if the drainpipe (standpipe) exceeds 96" (244 cm). In this case, the water may flow back into the washer. See the Installation Instructions for details; find them by entering your model number in the Manual and Literature search below.
Is your outlet voltage low?
Check electrical source or call an electrician.
Posted on Dec 20, 2008
SOURCE: duet washer not spinning
It's not really a solution but I checked my paper work from when I purchased the washer and found out that I got the extended warranty, so I have called in a service call.
Posted on Jun 19, 2009
The following link explains how to troubleshoot the "F06" error code:
The first step in toubleshooting this problem is to check all the connector plugs between the Drive Motor, MCU and CCU. Check for loose connections and then unplug each connector and plug them back in (one at a time) to ensure they are snug and making good contact.
NOTE: You only need to check the connectors that affect the drive motor and MCU circuitry.
If the tachometer is determined to be the cause of the problem, it is part of the MCU. The MCU is not serviceable and will require replacement. Next, check the motor windings to ensure they are reading the proper resistance. Followed by continuity checks of all the interconnecting wiring between the drive motor, MCU and CCU. For more in depth troubleshooting tips refer to your technical data sheet that came with the washer. It is located inside the washer behind the lower toe panel. You will need to locate and remove the screws under the bottom front edge of the toe panel. Once removed, the panel will drop down, then come off. If the tech sheet isn't located directly behind the panel, it will be affixed to one of the interior cabinet walls. The tech sheet includes all error codes, test points, dianostic procedures and helpful illustrations to assist in troubleshooting and repair of your washer.
If you have questions, or require additional assistance, please let me know.
NOTE: For better access to the toe panel screws, you can prop the two front feet of the washer up. (A 2x4 works real well for this).
Posted on Dec 07, 2009
hello, it sounds like a failed lid switch part #3949247 it wont rinse or spin with a bad lid switch. it also wont rinse or spin if there is no cold water to the unit.
Posted on Jun 08, 2011
Tips for a great answer:
Feb 16, 2017 | Whirlpool Washing Machines
Hello Deanna Lytle - Often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit.
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This issue usually occurs due to kinked drain pipe, clogged
drain filter or drain pump. First make sure that the drain is not clogged and
remove clogs if present. If no visible lint is present then remove the lower
front access panel to check the drain filter and drain pump for any clogs,
you'll need to clean the drain filter and drain pump completely. Hope this
helps... Please post back for any further assistance.
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