I was working with my laptop then blue, yellow, gray lines appeared in the screen. this happened three times already and the screen also freezes when this happens and the laptop shuts down by itself after a while. its a dell xps m1330. pls help!
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Your screen is bad more than likely. Try connecting another monitor to the computer. Borrow a monitor from a neighbor, friend, relative or co-worker and connect it to the computer. If the Borrowed monitor displays and works ok, then your original monitor is bad. If the Borrowed monitor displays the same as your original monitor, then the Video Card inside the computer is bad.
It looks like you've got two issues. If you tried a different monitor and it too have vertical blue lines your video card might be bad, but hold that thought. I'm thinking you need to reload the operating system because you can't boot all the way up which is the second issue.
Have you tried to boot up in Safe Mode and do a System Restore? Turn the computer off, then turn it back on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Select the Safe Mode option. When it boots, if it boots successfully things will look different in Safe Mode. The screen will be darker and icons bigger, but that's normal. If you get into the desktop successfully, click Start/Programs/Accessories/System Tools/System Restore. Select a restore point (date and time) that is before you started having problems. If the system tells you that you have no restore points, then you will have to either Reload the Operating System or do a System Recovery. By the way, System Restore does not lose your data, documents, music, pictures, videos, or programs unless the program was installed after the restore date. System Recovery LOSES EVERYTHING, it sets your system back to when you first purchased it.
download new drivers from driver detective.. or click bharatgulati.blogspot.com. i do hv 1 problem.. "iam getting yellow vertical lines at startup screen..the lines are moving.system hangs after few sec. & sometimes it works perfectly.cant even format the system as it hangs.help"
tricky!! oh hi im Dyanne.. a totally unresponsive black screen can be th result of failure of th LCD or LCD inverter.( a specialized piece of electronics that energize th screen) to rule out th failure of th video display adapter or circuitry, try plugging in an external monitor..a standard pc monitor.. attached direct to th lappy. if it works, (as i susopect) th motherboard and video display are both working ok and its th LCD which is at fault. this can sometimes be repaired by a competent specialist. good luck xx
Let me guess, its an LCD? Unfortunately this has happened with blue lines to our customers.
Sorry, but chances are you wont be able to do anything yourself, best to take it to where you bought it from (or ring the manufacturer) to get a replacement (if its still under warranty), else you may need to purchase a new one.
That is a problem with the Video Card. My old laptop started having that problem too. Try to download new drivers for your laptop if possible. If your laptop is still under warranty and the updated drivers don't work, call Acer to ask them about it, and possibly send it in for repair. If your laptop is not under warranty you can:
Find new parts on eBay and try to fix it yourself (not recommended), or
Buy a new laptop - pricey, but it may be your only other option.
Hey patrickocon, If this line appears whenever your computer is in operation (from start-up to shut-down), you may be encountering what is occasionally referred to as a "line fault." Unlike dead pixels which can generally be repaired, these types of problems may require you to replace the entire LCD screen. These lines may appear for a variety of reasons, but can often be attributed to standard usage, damaged/loose internal connections or impact damage to the screen itself. I would first suggest contacting the manufacturer if your laptop is still covered by the original factory warranty. In many cases, manufacturers are able to replace defective LCD screens or provide you with the name, phone number and location of a third-party service center in your area. If you would prefer to not deal directly with Sony or a third-party facility, remember that you can always seek additional assistance through your local Best Buy™ store. Hope this helps you out. Sincerely, Aaron Go Ahead. Use Us.