Question about Casio Exilim EX-Z750 Digital Camera

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Ok, well i have a Casio Camera. And everytime I turn it on it says lens error and it will shut off. Can you please tell me how to fix it?

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  • Casio Master
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Posted on Jan 15, 2013

6 Suggested Answers

  • 1 Answer

SOURCE: Casio EX-S500 Lens Error

Remove the Back and front covers, then use a small flathead screwdriver to release the 2 hinges that hole the lens assy down; then unlatch the 2 ribbons cables. Now you can install the new lens assy. If you're not going to use the "old lens assy, can I have it, please? Thanks.

Posted on Feb 05, 2008

  • 1 Answer

SOURCE: EX-V7 Casio Camera Stablizer Error

The problem is already fixed. I sent it to Casio Repair Office to get it fixed. They will repair for me without any charge and mail it back to me.
Thank you for the offer though.

Naweed Jan

Posted on Mar 06, 2008

  • 1 Answer

SOURCE: LENS ERROR 2 on my Casio Ex-V7

I read on the Casio website that this is due to an impact, meaning, the camera must have fallen or hit something really hard and strong.

Lens error 2 indicates that there is something wrong in the lens assembly. One possible damage concerns the image stabilization mechanism.

I also own a Casio EX-V7. My sister dropped it so hard that a dent has appeared on one of the front corners. Everytime I switch on the camera on record mode, LENS ERROR 2 appears for a few seconds.

Despite this, I can happily use the camera as usual. However, it's just annoying to see the Error.

I'm planning to bring it to a service center within a month from now.

Posted on Jul 18, 2008

  • 104 Answers

SOURCE: Casio Exilim Z40 - Lens Error Message

You can try to "fix" this problem by holding down the shutter release button as soon as the camera power up.If this does not work you will need to replace the lens assembly. This should only be done by a qualified tech.
This is usually caused by one of two circumstances. (1) The user dropped the camera while the lens was extended causing a mechanical failure. (2) The lens attempts to extend while in a pouch or pocket without the user's knowledge. This usually happens when the user is carrying the camera with the battery in. When/if the REC button or power button is pressed accidentally, the lens will attempt to extend but can't. This causes the servo motors to "smoke".

Posted on Apr 25, 2009

al-sultan
  • 250 Answers

SOURCE: Casio Exilim lens stuck half out.

Do these step by step

1.Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on.

2.Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

4.Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

5.Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum.Be careful

the following steps are littile bit dangerous.do it at your own risk

6.3Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.


7.Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera. The following photo illustrates unseated guide pins that would cause a lens error.

Posted on Jul 26, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

Repeated lens error after Casio already fixed it once


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

May 02, 2009 | Casio Exilim EX-Z750 Digital Camera

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When i turn on thecamera it comes up with a lens error message, and shuts down by itself


A lens error has to be sent into Casio to be fixed. There is nothing that we can do outside of repairs to fix that. We are required to have you send that in or find an authorized person to fix it.

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LENS ERROR 2 on my Casio Ex-V7


I read on the Casio website that this is due to an impact, meaning, the camera must have fallen or hit something really hard and strong.

Lens error 2 indicates that there is something wrong in the lens assembly. One possible damage concerns the image stabilization mechanism.

I also own a Casio EX-V7. My sister dropped it so hard that a dent has appeared on one of the front corners. Everytime I switch on the camera on record mode, LENS ERROR 2 appears for a few seconds.

Despite this, I can happily use the camera as usual. However, it's just annoying to see the Error.

I'm planning to bring it to a service center within a month from now.

May 26, 2008 | Casio Exilim EXZ75 Digital Camera

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On my Casio Ddigital Camera the lens comes out when I press the open button but then it shows LENS ERROR and shuts down again.
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Apr 03, 2008 | Cameras

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Camera shuts off lens error


"lens error" will only be fixed by sending into repairs. 800-706-2534 and keep choosing option 2. Tell them you have a lens error and they will tell you where to send it.

Mar 29, 2008 | Casio EXILIM ZOOM EX-Z60 Digital Camera

1 Answer

Troubleshooting/cant see the screen and is fully charge


That sounds like a "lens error". I would recommend sending it into casio repairs and they can fix it for you. They can be reached at 800-706-2534 and keep choosing option 2. Tell them you have a lens error and they will tell you the closest place to send it for repair.

Mar 23, 2008 | Casio EXILIM ZOOM EX-Z60 Digital Camera

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Dropped camera-lens stays open


The only way to fix a lens error is to send into casio and have it fixed. Call them at 800-706-2534 option 2 and tell them you have a lens error. They will tell u how to go about sending it in for repair.

Nov 25, 2007 | Casio Exilim EX-S600 Digital Camera

1 Answer

Camera beeps twice and then shuts off. Does let me look at pictures.


You have a "lens error". That is something that can only be fixed by sending it into Casio. I would call them first and they will tell you everything that you would need to send in. Their number is 800-706-2534 and then keep choosing option 1.

Jul 07, 2007 | Casio Exilim EX-Z57 Digital Camera

1 Answer

A Dropped Camara. Please Read


That is what casio calls a lens error. You will have to send it in and have it fixed. The cameras don't do well even when dropped from that short distance. Call repairs at 800-706-2534 and keep choosing option 1. Tell them that you talked to tech support already otherwise they will try and transfer you to their tech support.

Apr 29, 2007 | Casio Exilim EX-Z55 Digital Camera

1 Answer

Shuts off after a second....


sounds like a lens error. Call the repairs center at 800-706-2534 and then keep choosing option 1. Tell them what's going on and that you would like to send it in for repairs. If they ask just lie and tell them you already talked to tech support. LOL

Feb 11, 2007 | Casio EXILIM ZOOM EX-Z600 Digital Camera

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