Question about Philips SA4010 MP3 Player

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Hello i want to use my mp3 but its not working... ive had it for a year and its never worked... it comes on when i put the usb in the motom... does it need charging??? can it charge w/ the usb?

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You can charge it by USB, but this player is very finicky.
Make sure you have Windows XP/Service Pack 2 and
Windows Media Player 10

It will not work on any OS or Windows Media Player later than these.

You can try to force recognition by pressing the forward key before you plug it into the PC - after several seconds, it will prompt the Philisp Device Manager to perform a Repair.

If these methods fail, Philips has detailed troubleshooting assistance on their website - don't beat yourself up if it doesn't work, however. Your problem could be hardware-related. If you had called Philips in the first year, you could have gotten in-warranty support, but now it is out-of-warranty.

-tha Mp3 Doctor

Posted on Mar 11, 2009

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