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First try checking and testing the batteries in the keyboard to see if they are good and working, if they are fine then try reinstalling the Bluetooth software using the CD that you acquired with your wireless devices. Then if that doesn't fix the problem then check if the adapters are configured well and also if the keyboard is in range. if it still doesn't work read the instructions perhaps something is missing.
Some wireless keyboards and mices have a button that enables the locating signal of the device, this button when pressed locates the receiver and initiate a pairing with the host. Look below you keyboard and mouse, and if your keyboard is a Bluetooth device, then check in your computer if the bluetooth is enabled and drivers are installed.
It means, your batteries are dead so need to be replaced on keyboard once you replace those the you got to turn it on and once lights comes up then you to to press wireless button for 5 seconds. once it starts blinking then you got to press wireless button of receiver (bluetooth stack) and once it blinks then your keyboard should be detected automatically.
please post back if any thing changes and vote all answers.
Go to Control Panel and click on Sound.
Next click Bluetooth Devices.
Click Add button, lower left corner of the Bluetooth
Devices window. Insure batteries are installed.
Press the Connect Button on the Keyboard
(Usually located on the under side of your keyboard) this allows Windows to see
the keyboard so you can pair the keyboard to the computer.
On the computer choose My Device Is Set Up and Ready To
The keyboard should appear in the Add Bluetooth Device
Select your Keyboard and click Next.
When prompted, select Choose a Passkey For Me and
Windows will generate and display a Passkey. Type the Passkey specified on the Bluetooth
(do not use the keyboards keypad when typing the passkey)
No charters will appear on the monitor when typed, but if
you make a mistake, you can backspace. You must enter the Passkey within 30 seconds.
If you don’t enter the Passkey within 30 seconds, click Back
and click Nextagain.
Once the Passkey is entered, the Keyboard should be
connected to the computer. Finish and follow any on screen instructiond.
Hope this helps.Bud
My Dell wireless keyboard doesn't work. I replaced the batteries in it and pressed the green button on the back of it then the button on the wireless thing plugged into the computer. That light blinks for a few seconds then stops but the keyboard still doesn't work. My wireless mouse works fine.