Does anyone know where I can get a restore cd for my Dell 5100 Dimension? I don't think my computer came with one. Dell sent me a couple of cds but not all the drivers were on them. I can't get updates, go to internet explorer etc. My isp told me I needed to download some adapters, sent me to Dell, they said No I didn't and wouldn't help me because I could get on to aol with no problem. Please help if you know where I can get one or how to get one.
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Re: Dell Dimension 5100 restore cd
If you can get to AOL No Problem than I can help.
Once your on AOL add this to your address bar (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html) Download the file and save it to your desktop From your desktop double click and run the program Automated Removal Instructions for Antivirus Pro 2009 using Malwarebytes' Anti-Malware:
Print out these instructions as we will need to close every window that
is open later in the fix.
Download Malwarebytes' Anti-Malware, or MBAM, from the following location
and save it to your desktop:
Once downloaded, close all programs and Windows on your computer, including
Double-click on the icon on your desktop named Download_mbam-setup.exe.
This will start the installation of MBAM onto your computer.
When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave both the
Update Malwarebytes' Anti-Malware and Launch
Malwarebytes' Anti-Malware checked. Then click on the Finish
MBAM will now automatically start and you will see a message stating that
you should update the program before performing a scan. As MBAM will automatically
update itself after the install, you can press the OK button
to close that box and you will now be at the main program as shown below.
On the Scanner tab, make sure the the Perform
quick scan option is selected and then click on the Scan
button to start scanning your computer for Antivirus Pro 2009 related
MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you go and do something else and periodically
check on the status of the scan. When MBAM is scanning it will look like the
When the scan is finished a message box will appear as shown in the image
You should click on the OK button to close the message box and continue with
the AntivirusPro 2009 removal process.
You will now be back at the main Scanner screen. At this point you should
click on the Show Results button.
A screen displaying all the malware that the program found will be shown
as seen in the image below. Please note that the infections found may be different than what is shown in the image.
You should now click on the Remove Selected button to remove
all the listed malware. MBAM will now delete all of the files and registry
keys and add them to the programs quarantine. When removing the files, MBAM
may require a reboot in order to remove some of them. If it displays a message
stating that it needs to reboot, please allow it to do so. Once your computer
has rebooted, and you are logged in, please continue with the rest of the
When MBAM has finished removing the malware, it will open the scan log and
display it in Notepad. Review the log as desired, and then close the Notepad
You can now exit the MBAM program.
Your computer should now be free of the AntivirusPro 2009 program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.
you are still having problems with your computer after completing these
instructions, then please follow the steps outlined in the topic linked
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Hello pamnwillie, To perform a "System Restore. " Follow these instructions carefully, and you will have no problem at all. The first thing you want to do is click on the "Start Button," from the Desktop. Next, click on "All Programs," scroll to find "Accessories," next select the "System Tools. " You will see in the next window that open, "System Restore! "Now this is very important! Once you click on the System Restore "shortcut" it will start to look for the last known time of a change in your computer. The System restore can take as long as a 1/2 an hour to run, so be patient "Do not try to do any type of work, don't even touch the keyboard for any reason, just let it run!" Once the System Restore finds the correct "Date and Time"of the event; choose the Date closest to the time of the occurrence. .
Now once again, there will be a message telling you not to do anything with the computer, and please don't. The System Restore will "run" for a while, so once again be patient.
The computer will then "Shutdown and Restart." Lo-gin if you have to; but! Do not touch the Keyboard once the Desktop window open, because System Restore is still running. Wait! Until there is a message letting you know the Restore of your System was successful! Take your time. "I hope all goes well, please let me know if you need further assistant. Best Regards. Thanks for using Fix'Ya."
You should have received recovery cds when yoou bought your desktop. One is for the XP installation and the second one is for the applications and drivers.
Just put the installation cd in and restart the desktop. You may have to hit a key when you see the message: boot from cd" on the screen.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.
i found this solution elsewhere. basically you want to try and do a factory restore , if this is no help do a google search on "Dell Dimension 5100 factory restore" "OK try this, when dell screen comes up on keyboard hit CTRL+ F11 twice only then you will see Dell pc restore by Symantec.Hit on restore and hit on i agree and select the option Restore the pc to Dell factory settings and then it will restore the pc "
You can do it two ways: 1) call Dell and order a recovery CD--their contact info is on dell.com or 2) use a regular Windows CD and install the system using the product number affixed to the case. Then go to Dell at support.dell.com to download the needed drivers.
Have you tried restoring your operating system to a previous restore point? To do this click on start- all programs - accessories - system tools - system restore. Then choose a date from the calendar which corresponds to a time before you began to experience problems on your PC. Follow the on-screen instructions to restore your PC to its original state. Note that a system restore will remove any programs which were installed AFTER the selected restore point date. Hope this helps. Regards, Graemevm