Question about HP Compaq nc6320 Notebook

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Blue screen c000021a fatal system error

Hi.
HP compaq nc6230
a blue screen appears with the following text
stop c000021a fatal system error the windows logon process system process terminated unexpectedly with a status of 0xc0000139(0x000000000x00000000) the system has been shut down

Thank you very much

Pablo Argüello

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  • 191 Answers

Usually blue screen comes from unstable video memory or windows system or HD.
you may try
1) reinstall windows
2) change another HD to install windows
3) change new ram memory or change memories slot between one and another
if not fixed, to be sure your video memory damage which is insualted on board(separated with RAM), only the hardware repair can be fixed.

Posted on Jan 23, 2009

  • Frank Zhang
    Frank Zhang Feb 10, 2009

    any help for you please send a feedback thanks

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This is what we call the blue screen of death or BSD. You should be able to do a system recovery to solve this problem...

Posted on Jan 23, 2009

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Posted on Jan 02, 2017

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1 Answer

I have a dell xps m140, when I turn on the computer I get a blue screen with the message, STOP: c000021a {FATAL SYSTEM ERROR} the windows logon process system process terminated unexpectedy without...


Hi

You do not say which operating system you are using.

A blue screen can have many causes, so you need to undertake an elimination process to identify the cause.

Most importantly, do not repeatedly keep trying to boot if blue screen keeps appearing, as this could lead to hasrdware failure. It is important to identify and fix the fault as soon as possible.

If you read the full error message, there will usually be an indication of the likely cause of the crash as well as some suggested remedies.

Typical causes are:

Conflict with newly installed software
Driver conflict or corruption
Malware infection
Insufficient Hard Drive space
Operating system corruption
Hard Drive fault
Overheating
Memory corruption
Graphics card fault

Each of these will have a different remedy.

Start by studying the error message in more detail, try the suggested remedy options, then post again with more specific information, if necessary.

Hope this helps.

Aug 22, 2011 | Dell Inspiron XPS M140 Notebook

Tip

STOP: c000021a {Fatal System Error}


This article is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact Technical Support.

When you use a server or a workstation that is running one of the operating systems that is listed in the "Applies to" section, you may receive the following error message: STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)
The system has been shutdown. Note The parameters in parentheses are specific to your computer configuration and may be different for each occurrence.

CAUSE:

The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are the following:
  • Mismatched system files have been installed.
  • A Service Pack installation has failed.
  • A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
  • An incompatible third-party program has been installed.
Resolution will not fit here so kindly go to:
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669

I hope it helped you. Rate for this information will greatly be appreciated. Thank you!

on Jan 20, 2011 | Computers & Internet

1 Answer

Hi, My laptop doesn't boot up. I got a blue screen with the following error message- STOP: c000021a {Fatal System Error} The initial session process or system process terminated unexpectedly with a status...


Thats known as a blue screen of death. you simply have to put in an operating system CD which is bootable (the one which you are currently using win xp vista or whatever) just boot through the cd ignore the first repair option and hit enter when the option for repairs appears for the second time just hit R and follow the options. you won't loose any data.

Aug 20, 2010 | Dell Inspiron 1525 Notebook

1 Answer

The error message says fatal system error.


Hi. The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are the following:
  • Mismatched system files have been installed.
  • A Service Pack installation has failed.
  • A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
  • An incompatible third-party program has been installed.
Booting the computer to its Last known good configuration will resolved the issue. Please see procedure below:

Turn of the computer
Keep on tapping F8 key the moment you press the power button
You should be getting a advanced boot screen
Select Last known good configuration from the selections then hit enter
Computer should be booting up by now to windows

All the best!

Jul 24, 2010 | Acer TravelMate 2480-2968 Notebook

1 Answer

I have a problem on this cod c000021a fatal system error i have window when i shut down my computer show blue screen with this cod c000021a fatal system error and computer restarts i need help for solve...


Blue Screen system error. If you've been running windows Xp, please do the following:
1. Insert Windows XP CD in the Pc.
2. Restart the PC and while in Bios, go to Boot Priority and select Boot from CD as your first priority.
3. Save and exit.
4. The PC restarts and follow the instructions on the screen. (Press any key to boot from the CD).
5.After system has finished, such will happen <Enter-To Continue R-Repair ESC-Cancel>.
6. Choose R to repair.
7. A black screen pops up, just read and type 1 and wait for the next step (password).
8. Put in your Admin Password or press "Enter".
9. Then type CHKDSK and press "Enter".
10. the system will repair the errors within the HDD and windows and later restart the PC. Good luck

Jun 21, 2010 | Dell Inspiron 1501 Notebook

1 Answer

Fatal system error, blue screen of death need my data!


Have you tried doing complete system recovery?
Turn on the system and immediately start Tapping F11 by holding the Ctrl Key.
It will take you to the recovery page wherein you will be able to select the option to restore the computer to original Factory Condition.
Please let me know if it helps or feel free to get back for any further assistance.

Thank you for choosing Fixya

Feb 09, 2010 | Dell Inspiron 1525 Notebook

1 Answer

Stop: c000021a {fatal system error}


start in safe mode with command propmpt and type chkdsk /r/f and let the system get scan.

Jan 20, 2010 | Dell Inspiron Notebook

1 Answer

Blue screen Fatal System Error. How do I get the laptop to work?


damaged OS windows or most commom hard drive failer..

Apr 23, 2009 | Dell Inspiron 2200 Notebook

1 Answer

Iam having problem with my Compaq nx5000 it keeps on rebooting.


Seems like a computer virus or spyware have done something nasty on your system, try to run WIndows in Safe Mode and check if the problem will stop. You may also want to check the link below if it applies to your computer's ongoing problem.

STOP: C000021a

Nov 14, 2008 | Computers & Internet

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