Question about HP Compaq nc6320 Notebook

2 Answers

Blue screen c000021a fatal system error

Hi.
HP compaq nc6230
a blue screen appears with the following text
stop c000021a fatal system error the windows logon process system process terminated unexpectedly with a status of 0xc0000139(0x000000000x00000000) the system has been shut down

Thank you very much

Pablo Argüello

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 191 Answers

Usually blue screen comes from unstable video memory or windows system or HD.
you may try
1) reinstall windows
2) change another HD to install windows
3) change new ram memory or change memories slot between one and another
if not fixed, to be sure your video memory damage which is insualted on board(separated with RAM), only the hardware repair can be fixed.

Posted on Jan 23, 2009

  • Frank Zhang
    Frank Zhang Feb 10, 2009

    any help for you please send a feedback thanks

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 219 Answers

This is what we call the blue screen of death or BSD. You should be able to do a system recovery to solve this problem...

Posted on Jan 23, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

Tip

Blue Screen Stop Error Code C000021a {Fatal System Error}


This article is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact Technical Support.

When you use a server or a workstation that is running one of the operating systems that is listed in the "Applies to" section, you may receive the following error message: STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)
The system has been shutdown. Note The parameters in parentheses are specific to your computer configuration and may be different for each occurrence.

CAUSE:

The STOP 0xC000021A error occurs when either Winlogon.exe or Csrss.exe fails. When the Windows NT kernel detects that either of these processes has stopped, it stops the system and raises the STOP 0xC000021A error. This error may have several causes. Among them are the following:
  • Mismatched system files have been installed.
  • A Service Pack installation has failed.
  • A backup program that is used to restore a hard disk did not correctly restore files that may have been in use.
  • An incompatible third-party program has been installed.
The most effective way of resolving this issue is through:

Last known good configuration load
If the previous steps in this article do not resolve the problem, start the computer by using the last known good configuration. To start the computer by using the last known good configuration, follow these steps:
Note
Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
  1. Click Start, and then click Shut Down.
  2. Click Restart, and then click OK.
  3. Press F8 at the indicated time:
    • For an x86-based computer: When a screen of text appears and then disappears , press F8. (The screen of text may include a memory test, lines about the BIOS, and other lines.) There may also be a prompt that tells you when to press F8.
    • For an Itanium architecture-based computer: After you make your selection from the boot menu, press F8. There may be a prompt that tells you when to press F8.
  4. Use the arrow keys to select Last Known Good Configuration, and then press ENTER.

    NUM LOCK must be off before the arrow keys on the numeric keypad will function.
  5. Use the arrow keys to highlight an operating system, and then press ENTER.

Thank you for choosing FixYa! Have a good one. A 4 thumbs up and a comment will be greatly appreciated.

on May 26, 2011 | Computers & Internet

1 Answer

Blue screen error STOP: c000021a {Fatal System Error} The windows logon process System process terminated unexpectedly with status of 0x0000005 ( 0x00000000 0x00000000). The system has been shut down.


It appears that your Windows Registry is corrupted. You can try to use a Registry repair utility like CCleane to fix it. If that doesn't work you will have to reload Windows OS (Operating System). For more info no this error code Google "c000021a".

Feb 07, 2011 | Dell Computers & Internet

1 Answer

Hi, My laptop doesn't boot up. I got a blue screen with the following error message- STOP: c000021a {Fatal System Error} The initial session process or system process terminated unexpectedly with a status...


Thats known as a blue screen of death. you simply have to put in an operating system CD which is bootable (the one which you are currently using win xp vista or whatever) just boot through the cd ignore the first repair option and hit enter when the option for repairs appears for the second time just hit R and follow the options. you won't loose any data.

Aug 20, 2010 | Dell Inspiron 1525 Notebook

1 Answer

I have a problem on this cod c000021a fatal system error i have window when i shut down my computer show blue screen with this cod c000021a fatal system error and computer restarts i need help for solve...


Blue Screen system error. If you've been running windows Xp, please do the following:
1. Insert Windows XP CD in the Pc.
2. Restart the PC and while in Bios, go to Boot Priority and select Boot from CD as your first priority.
3. Save and exit.
4. The PC restarts and follow the instructions on the screen. (Press any key to boot from the CD).
5.After system has finished, such will happen <Enter-To Continue R-Repair ESC-Cancel>.
6. Choose R to repair.
7. A black screen pops up, just read and type 1 and wait for the next step (password).
8. Put in your Admin Password or press "Enter".
9. Then type CHKDSK and press "Enter".
10. the system will repair the errors within the HDD and windows and later restart the PC. Good luck

Jun 21, 2010 | Dell Inspiron 1501 Notebook

1 Answer

Compaq Preario V5245eu cant get past scrolling xp window just restarts and doesn'r get anywhere have had a c000021a fatal error warning- help please Rodger


If you attempt to install a piece of hardware or software on your PC computer that is incompatible with your system, you may see a blue screen with a C000021a fatal error warning. The easiest way to recover the Windows operating system from this type of error is to restore your computer to a previously working state.
1.Press the "F8" key on your keyboard when prompted during the boot process.

2.Use the up-and-down arrow keys to highlight the "Last Known Good Configuration" option. Then hit "Enter.
3.Use the up-and-down arrow keys to highlight the operating system version that you wish to boot up to, and then hit "Enter" again. The system will now restart to the last working version of your operating system, which will eliminate the C000021a fatal error.
Hope this helps

Mar 13, 2010 | Computers & Internet

1 Answer

Stop: c000021a {fatal system error}


start in safe mode with command propmpt and type chkdsk /r/f and let the system get scan.

Jan 20, 2010 | Dell Inspiron Notebook

2 Answers

My pc`s screen is blue and it sais stop:c000021a ,is there? anything I can do to fix it


hello there
here is some information that should be able to explain this error and how to fix it ok?
best regards michael
  1. How to troubleshoot a "STOP 0xC000021A" error ... presents advanced troubleshooting steps for the STOP 0xC000021A error. ... STOP: c000021a {Fatal ... Note Most STOP 0xC000021A errors occur because Winlogon. ...support.microsoft.com/kb/156669
  2. "STOP: c000021a (Fatal System Error)" Error! RE: "STOP: c000021a (Fatal System Error)" Error! Ya, thats what I thought I might have to do ... RE: "STOP: c000021a (Fatal System Error)" Error! just input the ...www.msghelp.net/showthread.php?tid=66202 - 52k - Cached
  3. How I fixed my Windows XP Stop c000021a {Fatal System Error} with ... How I fixed my Windows XP Stop c000021a {Fatal System Error} with Knoppix Linux. 2008 March 14 ... Message: Stop c000021a {Fatal System Error} The Session ...healyourchurchwebsite.com/2008/03/14/how-i-fixed-my-stop-c000021a-f... - 53k - Cached

Sep 16, 2009 | Microsoft Windows XP Professional With...

1 Answer

Blue screen Fatal System Error. How do I get the laptop to work?


damaged OS windows or most commom hard drive failer..

Apr 23, 2009 | Dell Inspiron 2200 Notebook

Not finding what you are looking for?
HP Compaq nc6320 Notebook Logo

1,038 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Tony

Level 3 Expert

2598 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...