Question about Dell Inspiron 8500 Notebook

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BIOS password on DELL Inspiron 8500

My son was given an 8500 by a legit owner who didn't transfer ownership with DELL. It wants a BIOS password and DELL isn't helping at all. He completed their transfer of ownership form 2 months ago and has heard absolutley nothing since. This model uses an EEPROM chip that must be reset or bypassed acively rather than removing the BOIS battery.

Can you give us detailed instructions on how to bypass/reset the password?

We haven't been able to find a local tech that would guarantte results, onlyefort and we would have to pay them even if they aren't successful.

We would sure appreciate your assistance.
Thakn you.

Don Jones

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  • 3 more comments 
  • donejjones Jan 25, 2009

    The article you referred me to is IBM Think Pad specific. Can you please refer me to a DELL 8500 article or give me specifric instructions for the DELL 8500?



    Also, do any of the "100% guaranteed" CD/downloads work for this or are they just for passwords after you are booted up and can get into the BIOS?



    Thank you for your help.



    Don Jones

  • donejjones Jan 26, 2009

    Thank you.



    That is kind of what I thought too about the password CD/download programs.



    Let me make sure that I understand on the dongle (that’s a new term to me).



    I jump the appropriate wires together, probably by soldering them then insulating them. Then I plug it into the parallel port; LEAVE IT PLUGGED IN; then power it up as normal, correct?



    Do I have to keep it plugged in to work?



    In order to access the BIOS to clear/reset it, I would use the F8 key during the power up cycle to get into the set up routine, correct?



    Please do send me the eePROM clearing method too in case we can’t get into the BIOS using the dongle.



    Thank you again.



    Don Jones

  • donejjones Jan 27, 2009

    Geekman,



    Thank you for your help.



    How are the pins numbered on the parallel connector and is that looking at the computer face or at the wire end?



    IF I use the shorting method, do I semi permanently attach the jumpe wire, reassemble the computer and then power it up or is there another way to power it up without reassembling it?



    If the eePROM chip is near the memory slots, can I access it through the memory access plate or do I have to disassemble it?



    Is that same eeprom chip used on all of the DELL laptops?



    Thanks again for your help.



    DELL claims this lockdown feature is to discourage theft of the laptops but we both know most users never input the password so there goes the deterent because the tei9f is willing ot take the chance on it not being locked and throwing it away if it is locked down.



    Not only that, if you call DELL trying to transfer ownership without knowing the original owner's information, DELL refuses to contact the original owner to ask if the computer is stolen or a legitimate transfer because "It would be a violation of the original owner's privacy for us to contact them." That is rediculous beause if it is stolen, then thhey could give my contact information to the police and maybe help recover the computer.



    Thank you again for your assistance.



    Don Jones

  • donejjones Jan 27, 2009

    When I went to DELL to dowload ASSET.COM, I found several different listings. Which one do I use?



    Also, I found a utility that was called SUSPEND TO DISK. Do you know what that is and waht it is used for?



    Does the dongle work on DELLS? I received a comment on another thread that that th dongle only works on Toshiba laptops but I don't think you would tell me to make it and use it if it didn't work on DELLS too. I'm wondering if the dongle needs to be wired differently for different brands.



    Thank you again.



    Don Jones

  • donejjones Jan 30, 2009

    Geekman,



    There were several versions of ASSET.COM listed on the DELL webste. Which one do I use or does it make any difference?



    I will try the dongle first and let you know what happens.



    As to shorting the chip and destroying it, I wouldn't be anyworse off that we are mnow and I ocuold always try to find a good used motherboard which is about he only option that I see if he 2 methods you listed don't work.



    Is there somewhere that I can find more information on what the dongle is used for? I'm sure with as many contacts as it has, it must do more than just by-pass the passwords.

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Dell Laptop with bios or hard drive password set ? Unlock your dell laptop using the link below if it display a message that says "this computer system is protected by a password authentication system, you cannot access the data on this computer without the primary or administrator password, when you turn on the computer. This message is what you get if the BIOS is protected by a password. or you get system disabled

Go to: http://dell-inspiron-8500-bios-password.biospwd.com to get your dell bios password authentication and get full access to your dell computer, they can unlock almost all dell laptop such as dell inspiron, xps, latitude, precision, studio, vostro

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Resting a dell inspiron 8500 bios password

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  • Dell Master
  • 32,281 Answers

Your computer has been protected by a Power On password.
If you didn't set this password then ask the person who set the password on the computer.
This password is near impossible to crack, try various names, pets, kid's names, family names/places, street names etc. There are no back door passwords and the password is not stored in the BIOS and removing the BIOS battery won't erase the password.
The password is stored on an EEPROM chip and you need electronic knowledge to build an EEPROM reader, then pull your laptop apart, solder the reader to your laptop, connect the reader's connector to a working computer, and run a program to read the contents of the EEPROM, identify the password from the downloaded data, unsolder the reader, put the laptop back together, boot up and insert the password. You can now enter the BIOS and change the password or remove it.
For further info goto http://sodoityourself.com

The Power On password and the Hard drive password are designed to prevent unauthorized access to the laptop and the data that is stored on its hard drive.
Removing the hard drive from the protected laptop and inserting it into another laptop will not work, you still cannot access the data on the hard drive without the correct password.

Posted on Jan 25, 2009

  • 4 more comments 
  • Chris Hingee
    Chris Hingee Jan 26, 2009

    I don't know about the 100% guaranteed CD downloads, because you cannot get pass the BIOS password to select a CD as a boot device to boot up this CD.

    I sent you the wrong info on the Dell, I have a couple of methods, the EEPROM clearing method is not for the faint hearted (can send you details if you wish), but a better and more simpler method is to make a dongle that you plugs into the parallel printer port.

    Buy 25 pin male D Sub connector or use an old printer cable and join the following wires together. Make sure the joined wires do not short against each other, insulate them.



    1-5-10,
    2-11,
    3-17,
    4-12,
    6-16,
    7-13,
    8-14,
    9-15

  • Chris Hingee
    Chris Hingee Jan 26, 2009

    Plug the dongle onto your laptop printer port and power up. It should start normally into Windos. You may also be able to get into the BIOS to disable the password.

  • Chris Hingee
    Chris Hingee Jan 26, 2009




    You don't have to leave in this dongle once it is running and you remove the password from the BIOS.



    The other method :-

    If you can no longer access the BIOS setup, it may be possible to short out the chip responsible for storing the setting (as well as the Dell Service Tag) and grant access to the previously locked setup. Personally, I’ve done it on several Latitude models, although getting physical access to the chip required completely disassembling the laptop and removing the motherboard. On the bottom of the board, quite often near the RAM slots, is the target 24C02 serial EEPROM. By shorting pins 3 and 6 while powering up the machine, the chip is disabled and the Dell laptop goes into “manufacturer mode,” where the BIOS password no longer exists. The Service Tag data can be re-entered using the ASSET.COM utility, it is available from Dell’s WEB site.

    Be careful because the pins are very close together, don't short out the wrong pins, the number 1 pin is marked with a small dot/indent.

    It’s a dangerous, but clever and impressive little hack that just might get you out of a tough spot with a machine that would otherwise be a simple paperweight.

    The Dell Service Tag number is printed on a label on the bottom of the laptop.

    After you clear the EEPROM then :-

    You need to create a floppy boot disk and copy the ASSET.COM utility onto this floppy.

    Then boot up with this floppy, and at the command prompt type asset /? to get the help instructions on how to re-enter the Service Tag number, you can also put in an asset name and ownership name using this utility.

  • Chris Hingee
    Chris Hingee Jan 27, 2009

    Hi Don,



    A dongle is a device that plugs into a serial port or parallel printer port. In the 80's these devices were a form of a hardware protection device to stop software pirates and the dongle may contain micro chips.



    I would buy a 25 pin male D-sub connector because the pins are numbered and you then solder the wires to the pins. You will need a fine tipped soldering iron.



    If you can identify the EEPROM chip and can access it without dismantling the laptop then you are lucky.



    I cannot guarantee that Dell didn't change EEPROM chips on different models, it is not likely if the various models are manufactured within as short time span of each other.



    If you have to dismantle the laptop, you partially assemble the laptop without mounting it with the case and then power it up.



    Dell are being difficult because they want you to buy a new computer. With IBM, they say the power on password cannot be cracked and they will replace the mothrboard at a price, same with Compaq/HP.



    Good luck & Have fun.

    Chris.

  • Chris Hingee
    Chris Hingee Jan 29, 2009

    Hi Don,
    I have used this dongle on an ASUS and a Toshiba but as yet, not had an opportunity on a Dell. The parallel and serial ports pins are standard configuration on all computers and on this basis it is likely work on the Dell. It is the least difficult solution to try as you are less likely to damage the laptop, remember if you short out the wrong pins you could damage the chip and the laptop will be a piece of junk.
    If the dongle does not work then the shorting method is your other option.



  • Chris Hingee
    Chris Hingee Jan 30, 2009

    If there are several asset.com files, I would download the latest.

    The one I have been using is 4Kb in size, it is a MS DOS application, that is why you need to create a floppy DOS boot disk and copy this file onto the floppy disk and bootup the laptop with this disk.



    I do not recall the WEB site where I got the dongle info.



    There is a risk that purchasing a 2nd hand motherboard or a non fully functioning Dell of the same model that it may also have a BIOS password enabled, unless you can have it boot up and running.

    If you are forced to buy a motherboard, if it was me I would put my money on a new or working 2nd hand laptop. You can remove the hard drive from the useless laptop and insert it into a USB external hard drive adapter case and use it as a portable external hard drive (don't forget to delete the redundant files).

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