Question about DISH Network ViP622 DVR DTV Receiver / 180-Hours Video Recorder
I guess somehow we've managed to change a setting without realizing it because we can no longer program our DVR to record two shows at the same time. When I try to set the second recording I get a warning to confirm skip or cancellation of the recording for the same time period. I should be able to record two shows at the same time -- one on TV1 and the other on TV2 but the DVR is not allowing it anymore. Any suggestions for troubleshooting would be most appreciated. Thanks!
I can understand the concern with that receiver not doing the 2 recordings. There isn't a specific setting that stops it, so the receiver itself may be having trouble. Unplug the receiver for 10 seconds and plug it back in.
If the problem persists we would have to replace the receiver. If you can send me an email at email@example.com with the account or phone #, I can definitely check into that with you.
DISH Social Media Representative
Posted on Jan 17, 2013
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Posted on Jan 02, 2017
SOURCE: Problem with DISH DVR 625
You can accomplish this by either going to the specific TV and selecting the record option at the time the program is about to come on or you can press menu-8-5 and change the record preferences. You can either set the DVR to record programs to the TV2 location by default or TV1 by enabling the record plus feature. In dual mode without record plus enabled all programs you select to record default to the tuner you are viewing e,g, if watching tv1 and selecting to record a program in the future it will record to the tv1 location.In single mode all recordings default to tv2 so you can continue to watch live tv from tv1. I hope this answers your question and thanks for using Fix Ya. Let me know if I can further assist you.
Posted on Dec 15, 2008
Hi, my name is Cheri Torres and I am with DISH Network Customer Service. I have never heard of receiver only recording on one tuner but not on the other but I would like to see if we can find a solution for you. The first step to try in order to resolve your issue is make sure that you do not have any timers conflicting with each other. If you do have two different timers that are set to record at the same time it can cause the DVR to record one show and not the other. Another trouble shooting step to try is a hard reset by unplugging your receiver for ten seconds then plugging the cord back in. After you have allowed your DISH receiver to reset try your DVR recording functions again. If both of these options are not correcting the problem please feel free to email me at Cheri.Torres@Dishnetwork.com so that I can ask you a few more questions about your issue and get this resolved for you as soon as possible. Thanks and have a great day! :)
Posted on Feb 02, 2011
Testimonial: "Looks like resetting it worked. Will try it out today. Thanks!"
SOURCE: I have a new DVR
Hi Rich, myname is Mike Houston of DISH Network and after going over your post I see theTV2 remote as well as other issues with TV2. There is a easy fix to this so youcan enjoy both TV's, on the receiver you will want to make sure it's in DualMode, you will see a Yellow, Blue and Green lights on the front of thereceiver. I will send a link to help with the steps of setting up the remoteand making sure the TV2 is configured correctly and on the right channel. http://www.dishnetwork.com/SupportSection/troubleshoot
Posted on Apr 18, 2011
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