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BCDV36NTR Continental fireplace - too low flame

Just installed and the highest flame is only 1/3 height of the fireplace and dark- can't see the logs at night from a distance - not very reflective- not happy

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Posted on Jan 02, 2017

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espressonist
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We have here below a link with the instructions on how to istall the logs for your fireplace. You can find all the information you will need.
http://www.diynetwork.com/how-to/how-to-install-gas-logs-in-a-fireplace/index.html

Posted on Nov 26, 2010

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My remote is beeping on my gas fireplace model Vff-PH32DR


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Gas fireplace manuals


There are two things that control flame height gas volume and air volume. Some fireplaces have a flame control knob on the gas valvd to adjust flame height. Air volume is controlled by an air shutter usually located where the main gas orifice enters the burner. There is usually a small cover that will need to be removed to access the shutter. Closing the shutter will cause the flames to become taller and more yellow colored. Closing the shutter too far will cause sooting problems so great care should be taken in adjusting this shutter.As a rule, L.P. gas fireplaces do not have as high of a flame as natural gas unit do.
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Our Rinnai Symmetry heater's flame will not go higher than 4 we have left it on for more than 3 hrs and nothing changes. It is only new with twice being lit, the smell is still there too.


If you are using the Thermostat Mode, the flame height automatically sets itself to the operate flame height and fan speed to maintain that temperature setting. However, when the pilot is lit each time, after having been turned OFF, the flame height automatically goes to the highest setting, then after a few moments adjust to what the microprocessor determines is the proper flame height, based on the thermostat setting. If the room is very cold, the flame height will remain on High until the room starts to warm up to the preset temperature. Gradually, the flame will lower, as the room reaches the set temperature, as will the blower speed.

As far as the odor is concerned. The unit may not have been continually burned on a high flame setting long enough (at least 1 hour) for all of the oils to burn Off and the unit cures. This should be done a fairly mild day, when a window can be opened to allow the odor to go out the window. If the odor continues, it may may be due to what Rinnia calls an "Abnormal Flame Pattern". Which can be caused by a misplaced log on the burner, poor gas pressure, a clogged burner or an obstructed exhaust vent. This requires a service call from your local Rinnai dealer to solve.

In case you have misplace your Owner's Manual, I have included a link to it that you can download & print for future reference. http://www.rinnai.com.au/images/stories/operating_instructions/Heating/Flames/Symmetry_Operation_Manual.pdf

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My grill only half lights with a very low flame.


One of two things can cause this problem:

1. You're low or almost empty on gas.

2. The grill's regulator is partially locked up.

The first one is easy to solve and at the same tin, you'll solve the seond one, iif that's the problem.

1. Turn the gas tank valve OFF and disconnect the hose from the tank. remove the tank and by it's
weight, you can pretty much tell if you have gas or not.

2. Wait 5 minutes and reconnect the hose to the tank. Open the gas valve VERY, VERY, SLOWLY
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3. Once the gas vale is fully open, light the burner farthest from the tank first & turn it to HIGH. Did
the burner light and does the flame height look correct? If so, light the remaining burner(s) the
exact same way. Now, do all the flame heights look correct? If so, you solved the problem.

If the above didn't solve the problem, you will need ro replace the grill's Hose/Regulator Assembly. You can pick one up at most hardware stores or home centers for about $30.00. Take you old one with you for comparison purposes.

Hope this helped you to troubleshoot and solve the problem. Please let me know and Happy Grilling!!

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1 Answer

Unit takes a long time to heat up. Lazy flame. Not much of a difference between high and low setting


iddoog - You either have a problem with the venturi valves on the burners, that need to be cleaned or you have a partially locked up gas regulator.

If it's the regulator do the following:

1. Turn the gas tank valve OFF and disconnect the hose from the tank.
2. Wait 5 minutes and reconnect the hose to the tank.
3. Open the tank valve VERY, VERY, SLOWLY (Slow Motion, slow).
4. Once the valve is fully open, light the burner farthest from the tank first and turn to HIGH. Has the
flame improved? Does it look correct for the HIGHEST setting? In so, light the remaining
burners the same way. Now, do all the flame heights look correct? If so, you solved the
problem. Remember to ALWAYS Open the gas tank valve very, very slowly.

If that didn't solve the problem and you removed the burners and cleaned them and their venturi valves, you will need to replace the grill's Hose/Regulator Assembly. They cost about $30.00 & you get one at any home center or hardware store that sells grills and accessories. Take your old one with you for comparison purposes.

Hope this helped you troubleshoot and solve the problem. Please let me know & Happy Grilling!!

Jun 22, 2011 | Fire Magic Regal II (LP) 15-S1S1P-A...

1 Answer

I have a Weber Spirit E-210 and the temp will not rise above 300. I cleaned the burners and still an issue. Does the Regulator need to be replaced?


The regulator may need to be replaced. But, before you do, follow the directions below.

1. Turn the gas tank valve OFF and disconnect the hose from the tank.
2. Wait 5 minutes and reconnect the hose to the tank. Open the tank valve VERY, VERY, SLOWLY
(Slow motion, slow).
3. Once the tank valve is fully open, light the burner farthest from the tank first & turn it to HIGH.
Did the burner light and does the flame height look correct for being in the highest setting?
If so, light the remaining burners the same way. Now, did all the burners light and do the flame
heights all look correct for being on the highest setting? If so, you may have solved the problem.
4. Close the grill's Hood/Lid and allow it to heat for at least 20 minutes. At that point is the
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If so, you did solve the problem! Remember to always open the tank valve very, very slowly.

if that didn't solve the problem, you'll need to replace the grill's Hose/Regulator Assembly. You can get one at any home center or hardware store that sells grills and accessories for about $30.00.
Take you old one with you for comparison purposes.

Hope the helped you troubleshoot and solve the problem. Please let me know & Happy Grilling!!

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After you disconnect the hose from the tank, wait 5 minutes before reconnecting it. Then turn the tank valve ON VERY, VERY SLOWLY (slow motion, slow). Once the valve is fully open. Light the burner and turn it to it's highest setting. Did the flame height return to normal? I f so, problem solved. If it didn't remove and clean the burner and the venturi valve, Spiders like to build nest in them. If after all of this, the flame height still hasn't returned to normal and you're sure you have a good amount of gas in the tank. You'll need to replace the grill's hose/regulator assembly. You can find one at any home center or hardware store that sell gas grills and accessories. Take you old one with you for comparison purposes.

Hope this time, Your problem was solved. Happy Grilling!!

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Gas fire place flame to low, do you have a schematic to increase the flame ?


Generally, whether it's a Vent-free or Vented fireplace, lower than normal flame height is caused by 3 things: Low Gas pressure; The air shutter control valve is clogged or needs adjusting; The burners need cleaning.

I haven't seen a unit in the past 10 years, that has a flame height adjustment, other the flame height control knob, that's part of the control assembly. Have you checked that, to see what height it's turned to low?

Perhaps, if I knew who the manufacturer was and the model number, I could be of more help to you.

Mar 15, 2011 | Honeywell Heating & Cooling

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