Question about Gateway CUSTOM E-SERIES MID TOWER 6/7BAY ANTI-THEFT CABLE LOCK (00619109300012)

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Gateway e series desktop - power light is on but computer isn't.

I turned off my gateway e series desktop pc this morning. When I came back to it this afternoon, the power light was still on but the computer wasn't running. When trying to turn the unit back on, there is simply no response. First time having this issue. Appreciate your help. Thanks.

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  • dougnorwood6 Jan 24, 2009

    No sounds at all...that is what is strange. All connections are solid, power strip is working. I've logged on and off the same way I always do. Again, the light on the power button is on, but absolutely no reaction from the tower when I push. I've executed a power cycle, unplugged everything, turned off the power strip, turned it back on, re connected all cords, etc. Still nothing. One friend suggested it could be the power supply or mother board and recommended taking the cover off and blasting it with compressed air. Hope you'll have some suggestions. Thank you very much.

  • rgerard Feb 16, 2009

    Power light was on but computer would not power up. Turned off power strip and when it was turned on there was no response or light from the power on button.

  • DEKR
    DEKR May 11, 2010

    do you hear any sounds like the fans running etc

    have you made any changes

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I have the same problem i don't think its the power supply... my power see if your power supply has a "test button" on it and see if the fans work when you press that button

Posted on Feb 08, 2010

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  • Gateway Master
  • 1,102 Answers

Don't do what your friend suggested
it won't help if you blew the power supply.Which i think you did
when power suddenly goes off your4 supply can be burned out
if you are getting know sounds then thats what more then likely happened.
My suggestion would be to remove the power supply take it to a small pc repair store they'll test it for you on the spot.
Most new supplies cost around 40.00

Posted on Jan 24, 2009

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Posted on Jan 02, 2017

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