Question about Miele 24 in. G643Vi Plus Built-In Dishwasher
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Posted on Jan 02, 2017
Hard water has this "crust" which are minerals floating around that ionically attach to everything. Some machines from Miele have a water softener inside the machine. Special dishwasher softener Salt is added that cleans minerals off Xeolite beads. When cleaned they attract mineral ions. If you don't use the salt then the beads fill up on minerals until they can't hold any more minerals. The salt is used in the regeneration cycle. It washes the mineral ions off the xeloite replacing them with salt ions. As new water enters the machine mineral ions slowly knock off the salt ions and attach themselves to the beads again. This whole process keeps the crust off the dishes and the walls of the machine.
Use a dishwasher cleaner that removes scale. And if you don't have a salt light on your Miele you can instead purchase soap tablets that contain water softener built in. Miele dishwasher tablets have it. You can order them online or call Miele.
Posted on Apr 20, 2008
SOURCE: Obtaining Miele Dishwasher parts
Miele's US website lists a toll free call in # for parts under the customer service heading. I found them to be helpful and informed. See below:
For a repair order, please contact us at our toll-free number (800) 999-1360, Monday through Friday from 8:00am to 8:00pm, Eastern Standard Time (EST).
Posted on Dec 24, 2009
Since you wrote your question 13 months ago, I'm guessing the problem is solved. Still, for others experiencing the same issue, here's my answer.
We also experienced leaking on our Miele 858 Incognito dishwasher and were able to replace the bottom door seal (today) without removing the door.
First, call the Miele Parts Dept @ 800-999-1360 to place an order for the door seal, which is part #3920725.
Remove the defective seal by loosening the four screws at the bottom of the door. Pull the black rubber seal out and discard. Install the new part in the same spot (underneath the green flange). Tighten the screws and you'll be in business.
Posted on May 08, 2010
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