Question about Kenmore 98702 Stacked Washer/Dryer

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Agitator repair 417.97812700--agitator is one piece and I can't get it out of the washer in order to put the dogs in. Do I have to take the w/d apart in order to do this?

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  • M.E. Bissett Jan 17, 2013

    Your solution for replacing the dogs was just fine. If you notice in my question that I did say I know that the dogs need replaced but I have a stackable w/d and when I took top off agitator off then took the bolt out to lift the one-piece agitator off, and because it is a stackable, it wouldn't come out because the the dryer on top blocks it. Do I have to dismantle the dryer to get to the agitator lifted out of the washer. If so, do you have instructions of dismantling the w/d? Thank you for all you expertise.

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Please check this link for tips to replace : Agitator

Posted on Jan 15, 2013

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Posted on Jan 02, 2017

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SOURCE: I have a 70 series washer that will spin but not

The dogs need replaced in the agitator. The motor coupler is wearing and should be replaced real soon before it fails.

Posted on Jan 02, 2010

  • 1937 Answers

SOURCE: trying to replace dog agits of kenmore washer, how

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive. (I've used a 1/2" adapter for a 3/8" socket drive)

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Posted on Jun 04, 2010

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How do i remove the agitator dogs on 22952 kenmore elite washer


The following advice is for replacing the "Agitator Dogs" on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are "Agitator Dogs"? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:


1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16" hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8" to ½" ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It's that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

May 16, 2010 | Kenmore 22932 Top Load Washer

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Whirlpool: How to replace the dog kit of direct drive washers


How to replace the dog kit in agitator
To replace the dog kit in the agitator, remove the top cap/rinse dispenser and the inner bolt cover. Remove the 7/16" bolt and lift the agitator out of the washer. Separate the upper and lower pieces of the agitator and replace the dog kit inside the upper part of the agitator. Make sure the 4 pieces remain in place while putting the agitator back together.

on Feb 12, 2010 | Washing Machines

1 Answer

The top part of the aggatator does not turn


Washer has trouble agitating... Check the agitator dogs inside the top of the agitator, they are bad for wearing out, sometimes the agitator may only agitate one way when the dogs are worn out. This is an instruction sheet that came with the last parts I ordered for a Whirlpool/Inglis style direct drive washer agitator. If you need to replace your agitator dogs, please see this link for some repair aid.


Replace the dogs its a easy fix for you

Dec 28, 2009 | Whirlpool Washing Machines

1 Answer

Top agitator does not move on a whirlpool LSN100KQO Ultimate Care II commercial washer. how can i repair that?


I have run into the same problem and spent some time with it. There are little pieces that catch and release the top aggitator called dog agits(dogs). They are cheap and easy to replace but the problem is this aggitator is put together so that the top and bottom piece do not come apart. I dont know how this will resolove.

Oct 21, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

I have an Inglis Sterling washer. The 'dogs' as they are called need to be replaced....I have disconnected the dual agitator from the washer. I am unsure how to disconnect the plastic housing that holds...


The following advice is for replacing the "Agitator Dogs" on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are "Agitator Dogs"? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:


1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16" hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8" to ½" ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It's that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Aug 30, 2009 | Washing Machines

1 Answer

The washer after about a minute ddo comes up and the washer won't start


The following advice is for replacing the "Agitator Dogs" on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are "Agitator Dogs"? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:


1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16" hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8" to ½" ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It's that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Aug 10, 2009 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Drive shaft broken on conia top loader washer


The following advice is for replacing the "Agitator Dogs" on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

What are "Agitator Dogs"? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

To replace the Agitator Dogs, follow these steps:


1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
3.Remove the center bolt of the agitator. You will have either a 7/16" hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8" to ½" ratchet adapter to remove.
4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It's that simple.
7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!

Jun 08, 2009 | Washing Machines

1 Answer

Need to get the agitator off


that's funny [feed dogs]they are called, dog ears but you do now have to feed the dogs because their not working.lol.hey you will have to get those parts on-line or at an appliance store.lowes wont carry those that i know.anyway if you pop the cap of the agitator you will see a piece that has a small handle.pull up and remove that piece.then you will see the bolt to remove to pull the agaitator[its a 7/16]take a good look at how its together before you take apart.......ok now that the agitator is out place on floor,put feet on the bottom piece and pull up on the top piece til comes off.then dump out the piece in the top w/dog ears in it........install new ears in that piece and reinstall upside down,inthe top piece of the agitator.then apply pressure on the dog ear retainer and place over the bottom piece of the agitate aligning the two little tabs sticking up on the bottom piece of the agitator with the little cut outs in the dog ear retainer....now take your socket to place bolt back on,put some plastic wrapper or package from dogs in the socket and push the bolt into it.then place the bolt in the hole of the dog ear retainer .now lift agitator up and place onto transmission shaft and tighten bolt and place cover back on................boy that was a lot of words.that should do it for you God bless you Tiffany ,from tom

Jan 24, 2009 | GE WBSR3140DW Top Load Washer

1 Answer

Trying to connect agitator without dogs getting out of place


I thought the two parts would snap/connect together. They don't. Put the agitator on upside down over the "dogs" and their connector. Holding that together put the top agitator over the bottom. Carefully put over the metal connector inside the washer and connect the bult. The bult is what holds the pieces together.
To take apart initially I had to use a socket set with a long extension and a pipe over the racket handle to get enough torque to loosen the bult

Dec 05, 2008 | Whirlpool Ultimate Care II LSQ9564J Top...

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