At the beginning of the museum level when you talk to the guy in white i cant remember his name, it crashes. The Problem signature is...
Problem Event Name: APPCRASH
Application Name: CLIENT.EXE
Application Version: 188.8.131.52
Application Timestamp: 36d45062
Fault Module Name: soft.ren
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 36d45e19
Exception Code: c0000005
Exception Offset: 0000e1a3
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: d736
Additional Information 2: d736a9d18438f3015e21682ba84bc80e
Additional Information 3: a4f2
Additional Information 4: a4f281995743f5589d6bd9d3428f52cb
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Thanks, I really don't no what to do and this is preventing me from playing the game! =(
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this info does not say which app crashed, so you have to give more information about what you are doing before this happens, what you are trying to do. it says it is in the Kernelbase but that means your system OS has a problem. if this happens when you are trying to start your PC then it is a major problem and you might have to restore your OS or reinstall it if restore cannot be ran from backup.
to be sure, would have to know what happened before this happened...what you were doing, if there was a blue screen crash, virus attack, etc. thanks
App Crash is often caused by issues in Windows Registry. To avoid entire system corruption it is recommended that you immediately fix App Crash.
- Scan for Virus and Restore Original Versions of Infected System Files. - Exclude Concerning Application from DEP and Firewall Protection. - Fix windows registry with Reginout.(Must) - Repair App Configurations. - Uninstall Recent Updates.
Your yacscom.dll crashed...or marged/out dated....and Yahoo messenger can't able to update it or access because the Data Execution Protection(DEP) is enabled in your PC... Try to disable it....after that it will work again...if still you are facing it...Uninstall the yahoo messenger ....restart the PC...Download and install it again....