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Re: I have a nextplay cd boombox which is brand new and...
The vibrations from the speakers are causing the cabinet to resonate. This resonation causes the lens to vibrate, distorting the pickup signal... I would recommend giving it a few hard slaps when it skips. if that does not work, then try to adjust the soud so that there is no bass at all if you can.... Else chuck it...
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There are a variety of gifts available on several sites on the Internet. You can buy it according to your choice.
I always prefer to buy it from JollyGood site, I think they carry a good collection of gifts, decoration material and Christmas Lights with them.
You can get some unique gifts like Fork and spoon collection or Trendy Christmas toilet seat covers. Other than this, they also provide good collections of lights and candles.
Tell the person who gave you the gift, It might be embarrassing but if you want a new one and actually get something from the money spent, tell them that it doesn't work and you would like to exchange it at the store. If you really don't want to ask the person or the person is not available, go to the store you think is the most likely place they got it from, with the Boombox and tell them you got it as a gift and want to return it, some stores will allow an exchange something even without the receipt.(If it wasn't bought at that store, try again at another store) Lastly, you can contact Discovery Kids Costumer Support if you still need help.
i used to have that same propblem with my kenwood my dad took it my car somewhere to get my radio looked at they said something like there was dust on the eye that lights up it it to read the disc and sometimes it gets in the way and makes the cd skip
since you got it as a birthday gift check the warranty on it. it might be good for a year. go to the website for a support screen and it should have the problem. those tech are good and might give you a good answer. or id you have a place like a electronic repoairs that offer free estimate on what is wrong take it there.