Can't fax out

Plug a regular telephone into your fax line....if you have noise and static instead of nice clean dial tone then report the problem to your phone provider.

you have a bad or Digital phone line. Have it checked by the phone company.

If your fax has a handset listen to the dial tone and make a call if the connection is poor call the phone Co.

DickyO

Perhaps you indeed have lots of interferences on your telephone line, or the recipient does.
It is also possible that the unit has been set for a different telephone line standard (for some other country) - check the manual for relevant settings. If you don't have a manual, go to Brother website and download one.

1) Call your phone company and have them do a line check
2) If ECM is turned on on your fax machine turn it off.

You have a bad or DIGITAL phone line. Test with a regular phone.

The other fax machines are not on the same line though, right? Try installing a line filter.

Install a line filter.

the problem is with their system, not yours. they are probably missing lots of faxes. They may for instance have a few phone lines which receive faxes called a "hunt". If one or more of their lines are bad they may not even realize it.

I suggest you call them and tell them what is going on.

The modem in the fax is having a problem with what is called 'handshaking', meaning its not able to sync up with each other. Try another outlet if one is available or even take it to another home or business to see. The cord from the wall to the fax could be bad also, try replacing that after you try it somewhere else.