Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

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All copies and scanner outputs result in a totally black image

Regardless of color or black/ white copies or scans, the image output wheather on paper or electronic file is a totally black image,no text,no lines. The scanner ligth seems to be on and working. As a printer machine works fine.

The scanner and copier functions produce only black output. Printing works fine. Alignment always fails.

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  • rigged Jan 26, 2009

    HP C4180 All-In-One Color Inkjet Photo Printer/Scanner/Copier

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  • 97 Answers

Hi, 


its could be hardware issue, if you tell me which printer, then we can try some reset on that machine..........


Regards,  raj_p5983

Posted on Jan 23, 2009

  • govinda raj pillai Jan 26, 2009

    hi, 






    try to bypass the surge protector and connect it to the wall outlet directly and unplug the power cord, press and hold the plain paper and cancel button and plug in power cord hold for 1 min and then release it.




    regards, 
    raj_p5983

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