Question about Lexmark X5150 All-In-One InkJet Printer

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My brand new X5340 printer shows there is a paper jam but there isn't one. The one and only sheet it has printed was the test page. Since then, I have been unable to get rid of the "clear paper jam" message and am totally unable to print. i just got a new x5340 ,and while it's almost done loading it just doesn't do anything . it's during the faxing processes it does it. help please ndo i need a new cd

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Hi
follow these steps
1.checked for and remove any obstructionsfrom paper feed tray.
2.tilt and shake printer..checked for any rattling noise..checked for any foreign objects inside printer obstructing the paper flow.
3.Take a sheet of paper ..fold it length wise 3-4 times to make it a thick.insert this into paper feed tray...move it left and right a couple of times..unplug power cable and replug it after 10 seconds...try printing ...if it does not work,,,,contact tech support 1-800-332-4120...ur printer is brand new and under warranty cover,,,they would replace it for u.
goodluck:))))

Posted on Jan 24, 2009

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Posted on Jan 02, 2017

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