Question about Sharper Image Literati Reader 16375680042 Tablet PC

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I cannot register my ereader in my name. It is currently in another person's name as I purchased it on line. I have a Kobo account and my books are not entering on my ereader.

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Http://www.kobo.com/help

Posted on Jan 14, 2013

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1 Answer

How do I change my credit card when ordering a book


Here you go

You can change your payment details at kobo.com or during checkout.
Before updating your Kobo account with a new credit card, here are a few things to remember:
  • Enter your billing address and postal code exactly like it appears on your credit card statement.
  • If you have trouble purchasing a book using a new credit card, try entering abbreviated and full versions of the street names. For example 'Street' and 'St.', or 'Drive' and 'Dr'.
  • If you're a U.S. customer, enter the postal code in full. For example, 00000-0000.
  • Ensure that you're entering the address that's associated with your new credit card.
  • Make sure that your new credit card has been activated.
  1. From kobo.com, click Sign in to sign in to your account.
  2. Enter your username and password.
  3. Click Continue.
  4. Open your account details with one of these options, depending on what you see:
    • Click the onestore_profile_icon.svg Profile icon at the top right of the page, then click My Account.
    • Click the epd-menu_auraglo.svg Menu icon at the top left of the page, click the onestore_profile_icon.svg Profile icon, then click My Account.
  5. Click Account Settings.
  6. Click Payment Information.
  7. Click Change preferred payment method.
  8. Enter your credit card information and the billing address associated with that credit card.
  9. Click Save.

    kobo com help Changing your credit card or billing information

Jan 09, 2016 | Kobo Arc

1 Answer

My kobo is frozen on starting sync won't turn on or off


Note: If your Kobo device has been physically damaged, it is no longer covered by Kobo's limited warranty. On a Kobo eReader, a physically damaged screen will look like it's been shattered, or you may see vertical or horizontal lines on the screen with a frozen image. If you haven't dropped or damaged your Kobo eReader, but are experiencing issues, try the steps below in the order suggested.
  • Turn your eReader off and then on again.
  • If your screen is frozen, slide the power button to the right and hold it for 10 seconds. Your eReader should turn off.
  • Turn your eReader off and charge it for at least four hours. Note: Your computer should be turned on while you are charging your Kobo eReader.
  • If your eReader isn't charging, try using a different Micro USB cable or a different USB port on your computer. Note: If your eReader's battery is completely drained it can take up to 15 minutes before it reacts to being plugged into power.
  • If you're having trouble while reading a book on your Kobo Aura H2O, Kobo Aura, Kobo Aura HD, Kobo Glo, or Kobo Mini: tap the centre of the screen to bring up the Reading Menu, tap the > Home icon to return to your Home screen, then open your book again.
  • If you're having trouble while reading a book on your Kobo Touch: press the Home button and open your book again.
  • Try a basic reset.
  • If you're still having issues, consider a factory reset.
  • If you're unable to reset your device, please contact Kobo Customer Care

Mar 14, 2015 | Kobo 6" eReader Touch Edition

1 Answer

How do I change my email address


You can change the personal information used with your Kobo account in your Account and Profile settings.
These details allow us to complete your purchases in the Kobo Store, or let you opt in or out of Kobo email updates and offers.
  1. Go to kobo.com
  2. Sign in to your account with one of these options, depending on what you see:
    • Click the >Profile icon at the top right of the page, then click Sign In.
    • Click the >Menu icon at the top left of the page, click the >Profile icon, then click Sign In.
  3. Enter your username and password.
  4. Click Continue.
  5. Open your account details with one of these options, depending on what you see:
    • Click the >Profile icon the top right of the page, then click My Account.
    • Click the >Menu icon at the top left of the page, click the >Profile icon, then click My Account.
  6. Make your changes.
  7. Click Save. Your account will be updated to reflect your changes.

Feb 11, 2015 | Kobo 6" eReader Touch Edition

1 Answer

Kobo account login


If the books have been loaded from Kobo, you can go to their site and load them again (for free). If not, you would have to get them again from other sources and may have to pay for them again.

Aug 10, 2014 | Kobo 6" eReader Touch Edition

1 Answer

Kobo account login


talk to customer service for KOBO. You may have bought a book in the wrong format for you reader. Also contact the place you bought the book from for a refund.

Aug 05, 2014 | KOBO, INC Kobo Glo

1 Answer

After factory reset of my kobo glo, I couldn't get back my books that I ?


First make sure your books are really (still) in your account. Log into Kobobooks.com and check your library. Here's a direct link to the library page: Sign in to Kobo with

If you don't see your books there, you didn't buy them under that user account, or they're been removed from your account. Call Kobo support in either case.

If the books are there, make sure your Kobo eReader is also logged in using the same account. To do that,
1 - Open the menu
2 - Tap Settings
3 - Tap Account

Under 'Signed in as', you should see your user account. If not, tap in Sign in and log in. After that you can sync your library with your Kobobooks.com account from the menu again.

Dec 18, 2013 | Kobo Glo eReader Silver - N613-KBO-S

1 Answer

I want to download books onto my cruz but everytime I try to sign in it wont let me. do you know why??


Did you make the account on your computer or on the device? If on the device try logging in on the computer. If it doesn't log in on there then attempt to recreate the account. If you cannot I would suggest contacting customer service.
If you are unable to log in to either service and you can log in online you may want to delete them and go back into the market to download them again. Obviously make sure you are connected to the internet.
A generic fix that should be done is to restart the device.
Finally I would look into rooting the device and flashing the ROM so that you can try some other software for reading. Although both KOBO and Borders are nice alkido reads all formats including PDF's.
I personally don't use kobo or borders but you may need the desktop versions installed to have them link to your account.
Hope something here helps, you can follow up with some more information or troubleshooting you've done which will help the community in assisting you.

Nov 06, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

3 Answers

Lookbook wireless reader manual


I am having a problem get my lookbook hooked up with my wireless service I have verzion wireless.

Nov 29, 2010 | Sharper Image Literati Reader 16375680042...

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