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Can't send Tesco email through Sky Broadband

Hi, A while ago I changed from Dial up to SKY Broadband. For dial up I had tesco e-mail. On Broadband I can receive Tesco emails but I have never ben able to send Tesco e-mails. It always fails and reports An unknown error has occurred. Subject , Account: 'tesco', Server: 'smtp.tools.sky.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0B.

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Hi there, it appears that the settings in your tesco account are incorrect, they shoud be set up for the tesco server , please see
http://www.tesco.net/help_section/email.htm hope that this helps

Martin

Posted on Jan 25, 2009

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Where you find smtp.tesco.net, you need to change to smtp.tools.sky.com.

See here

Sky Email setup and settings

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I am attempting to transfere E mail facility to windows mail. They cannot verify the host/ server as tools.sky.com please verify the correct address for incoming and outgoing.


Applogies for the copy and paste, but it's rather long winded to type, but sky tools is not the email setting, see below:-

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check
http://www.skyuser.co.uk/forum/sky-email-portal-log/757-sky-email-setup-settings.html

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