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Unfortunately, that company isn't too nice about providing software or drivers for their products so good luck finding the drivers free(try craigslist) otherwise if you're willing to pay for it there's certain software that'll work just google the terms Rio Cali and software.
I have the same problem with my Rio Cali and found that there are many
out there like us. Looks like we are out of luck because the Rio
website is recommending that we buy a new one.
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