Question about Brother MFC-8640D Printer

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Scanner won't scan a 11x14 sheet. Drops the bottom off.

I have an brother mfc-8440. When I scan a 11 x 14 sheet, it cuts off the bottom.

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6 Suggested Answers

SOURCE: brothers mfc-210c

there are two option u can do. if you can't open the scanning program chances is that you haven't installed or you don't installed it correctly.... in an all in one printer you should install a scanning program that is included in the disk when you bought the printer...

the scanning program include the scanner driver that is needed for that operation....

Posted on Jan 19, 2008

  • 3 Answers

SOURCE: I have a brother MFC 8440

Have you checked the back paper door?, the paper tray?, and the drum/toner unit? If a paper was torn out of the machine, you may not be able to see the piece that is still triggering the jam signal. You can also pull down the paper guide around the orange fuser roller through the back door by pulling it gently to the left.

Posted on Sep 14, 2008

  • 1 Answer

SOURCE: my brother mfc240c is out of ink, but won't scan to file. help

http://journal.drfaulken.com/trick-your-brother-inkjet-into-working-when-an-ink-cartridge-runs-dry/

This works like a charm!!

Posted on Oct 23, 2008

  • 320 Answers

SOURCE: I have a Brother MFC-8440

the machine error 78 refers to either the fuser section or the laser board

Posted on Jan 14, 2009

  • 1 Answer

SOURCE: my brother mfc 210c won,t scan or copy

I just called Brothers product support and found out that these machines WILL NOT scan or copy or do anything until the ink cartridges have been replaced. So there is no other solution.

Posted on Jul 28, 2009

  • 159 Answers

SOURCE: Can't scan to PC with Brother MFC 8840D

My guess is a driver problem. I'm assuming you can print to it, so you know the USB connection is good. And you can make a copy (I assume), so you know the scanner mechanism and its connection with the rest of the machine works.
The scanner driver is separate from the printer driver. It's entirely possible to install and use the printer without having loaded the scanner driver. Best bet is to unplug the unit from your computer, then uninstall it completely from Windows. There may be an Uninstall program listed under Brother in your Start menu...All Programs... Or go to Start...Settings...Control Panel (or however your version of Windows get there) and open your Scanners and Cameras folder. If you find the Brother machine in there, Select it and click Remove. Do the same in the Printers folder.
Don't plug your machine back in until you have reinstalled the drivers. Go to www.brother-usa.com, and in the Service & Support box on the right, click Downloads. That will take you to a page where you'll select Multi-Function as your Product Group, then the model.
You'll get two lists of links. Forget Manuals, look at Drivers on the right.
Under Type of Software, click ALL. Select your OS.
You'll get a list of drivers and utilities for your model. Select the Full Package. Brother makes you accept the Terms of Use, then starts the download.
Look for Setup.exe in the main directory, or you may need to browse folders labeled with different language abbreviations to find it.
Start the installation, and don't plug your USB cable in until the computer tells you to. it will install the printer first, then return to install the scanner. It may require you to restart Windows more than once. Sorry.
Once you've suffered through all that it should be fine.

Posted on Dec 24, 2009

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1 Answer

Scan to pdf


Hi there, have you downloaded the latest scanner software from Brother and then do the scan from within the software interface. When you press the scan button, do you get the option to scan to and then the format that you want the document scanned. Here is a link to the scanner software from Brother. Downloads MFC 8860DN Others Brother

Good luck and I hope this helps.

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How do I scan something?


The brother MFC 7400c is a sheet fed scanner, so you should be able to put the paper in the paper slot, and use the scan functions. Granted its connected to a computer via usb, and you run from the computer some kind of scanning software. But for ease and reference, I've included a link to the manual.
http://www.retrevo.com/support/Brother-MFC-7400C-Multifunction-Printers-manual/id/260dj198/t/2/
Hopefully that helps!

Mar 02, 2011 | Brother MFC 7400C InkJet Printer

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Have MFC 5890CN Brother. How can I scan legal documents?


Hello,
To scan legal documents you need to set the scanner to legal. GO to Start menu / all programs / brother / scanner utility and set the size to legal.
Thanks,
Pat

May 11, 2010 | Brother MFC-5890cn Color Flatbed...

1 Answer

Cannot scan legal size documents. The scan goes through but it will only scan the letter size portion of the document and drops the rest of the text.


You likely need to install the Brother Scanner Resolution Improvement Tool. The description of the download states:

"This tool will expand the maximum scanning resolution capability and allow you to scan legal size documents."


Here is a link for the Windows Vista download

Nov 06, 2009 | Brother MFC 8840D All-In-One Laser Printer

2 Answers

Brother 9840CDW won't scan/fax legal size pages from glass or ADF


Is a setting in the printer.
Go to start >Brother> start center> on top go to configuration. then it will ask you for a password. use "access" for the password.
click on general setup and you'll see document scan at the bottom.
Change it from letter to legal and apply.

Voila!

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1 Answer

Cannot use the scanner


Simply load a document into the sheet feeder, (face down) and click on scan. YOu can scan from the unit or the PC

May 05, 2009 | Brother MFC 9870 Laser Printer

1 Answer

I have a brother MFC-240C Just bought it Can you give specific directions for scanning documents which I want to e-mail to others. Claude Campbell


I use "PaperPort SE" by SoftScan. I scan a document and then click on my "Outlook" icon on the bottom of the page to email it. The software came with a scanner I bought several years ago. However, it works with my Brother MFC 240CN, also.
If you want to download the Brother MFC 420CN manual "Software Users Guide" it will tell you how to use the scanner function. The link is: http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&c=us&lang=en&prod=mfc420cn_us&type2=-1&flang=English&dlid= (It's the fouth one down, and is 4.3MB in size). I hope this helps.

Nov 22, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

BROTHER MFC-8840D "Check Scan Lock" error message


I had the same problem. It means the scanner lamp is in the park position and is stuck. You need to lean the printer away from the sheet feed side and bump it on the side. This may fix it. If it doesn't turn off the power and remove the two screws that hold the scanner lid on. Then remover the other 6 screws located under the lid on the left side while the lid is hanging from lid open sensor cable be carefull not to drop the lid, break the cable or the glass bed. After removing the base screws you can set the lid on the scanner again while you lift the scanner bed exposing the scan lamp mechanism. Push it a few inches in the machine and close the lid. You can do a test by powering the unit on and hold the lid open sensor button located on the bottom left of the lid. The system should initialize and bring the scan lamp back to the proper position. Turn off replace all screws and your done. If it doesn't work the first time push the scanner lamp farther into the scanning area and repeat. Good Luck

Oct 05, 2008 | Brother MFC-8840D All-In-One Laser Printer

2 Answers

Won't recognize legal size paper


I have a Brother MFC-8840Dn (full legal-size flatbed as well as document feeder). I use Windows XP Pro and a USB connection. I'm not sure my fix works with other Brother models or different Windows operating systems, but it's a way to start troubleshooting at least.

I've always been able to print legal-sized pages from word processing or spreadsheet programs and receive legal-sized faxes. But I never could make legal-sized photocopies or PDF scans. The image was always cut off at Letter size. The fix is a Brother Utility set-up setting:

*** Go to Start / All Programs / Brother / MFL-Pro Suite MFC 8840Dn / Scanner Utility. (This link may also be called something like Scanner Settings.)
*** At the "Maximum Scanning Size", select "Legal" instead of "Letter/A4".
*** Click OK and restart your PC for the new setting to take effect.

It's like magic -- I can now scan a full legal-sized PDF, whether on the flatbed or through the ADF. I also tried a compressed TIFF scan and it came out fine.

**** Make sure your software and/or Brother Control Center scanning configurations are set to Legal if that's what you want for the particular image scan. The Brother Utility setting simply enables the option of choosing the larger legal-sized paper, which then allows the full legal-sized image scan, You always have to set your software to make that choice, just as you would to make and print smaller images on Letter, A4, envelopes, etc. (NOTE: I always start scans through software on my PC, like Adobe Acrobat or PaperPort, and the Utility Setting fix is working fine. However, I just tried pressing the SCAN button on the front panel of the MFC itself with a legal-sized document on the flatbed and through the document feeder. I still got Letter-sized image scans. So, there must be another setting somewhere for starting scans directly from the MFC that I'll locate later.)

I was about to buy a different brand of scanner because of the frustration with legal-sized images. It's like having a new scanner now :) I hope this Utility Setting info helps you troubleshoot your legal-sized image problem.

Sep 04, 2008 | Brother MFC 9600 All-In-One Laser Printer

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