Question about SanDisk Sansa e250 MP3 Player

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When i connect my sansa clip 2gb it will not charge. it say connected and then goes off. I thought it was charging but when i checked it the battery had died what do you suggest i do to get it working again

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Hi,
Check for the following:

USB Cable 
Make sure that the USB cable is properly plugged in and use the original cable. 

Computer in Hibernation mode 
Make sure the computer isn’t entering hibernate or sleep mode while the device is connected.  The computer must be on in order to charge your player. 

USB Port 2.0 
Make sure the player is connected USB 2.0 port (1.1 occasionally causes charging problems). 

USB Port location 
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device. 

Battery 
Make sure the battery is fully charged.  It takes approximately 3 hours to fully charge the battery. 

Latest firmware 
Make sure to update firmware by downloading and installing the Sansa Firmware Updater

Posted on Jan 25, 2009

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Make sure that the USB cable is properly plugged in and use the original cable.

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Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

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http://www.sandisk.com/media/175960/clip_um_0608_eng.pdf

Windows XP SP2
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• CD-ROM drive
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Make sure HOLD button is not on.

Battery
The Sansa
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Clip player comes with an internal rechargeable battery. To use the player for
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®
player through the USB port of your computer, a car adapter (not included) USB port, or AC
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The battery level indicator will blink while charging. You will not be able to
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4. To stop recharging, simply disconnect the cable.
The battery can also be charged using an AC adapter (not included) or a car adapter
(not included) and you will be able to play your device while charging with one of the
adapters.
NOTE: Some low-power USB ports may not be able to provide enough charge
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