Question about HP OfficeJet Pro k550 Printer
No jams, printer saying it's busy
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Posted on Jan 02, 2017
Please follow these instructions to reset the printer. If that doesn't work, try again but wait longer before reconnecting. Otherwise, here's the home support page for your machine. You can look up the meaning of the flashing lights there as well.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Posted on Jun 20, 2009
it seems that you are correct
Push the button on either side of the rear access panel or the duplex unit and remove the panel or unit.
Check inside the printer to make sure that the cam drawer is in the correct position, toward the front. If the cam drawer is not forward, pull the cam drawer into the correct position.
With all of the paper trays removed, check to ensure that the pick-up roller is up, not protruding down towards the tray, and no media is stuck to the roller.
Remove the printheads and check underneath the carriage and under the printheads themselves. Remove any jammed media.
Posted on Jan 22, 2010
This a formatter failure, sounds like the formatter went out while trying to do a hard reset or after updating the firmware,
Try doing a nvram:
Turn the printer off and hold the down arrow and the cancel button
Turn the printer on while holding the two buttons down
Continue holding until you see the permanent storage message and wait for the ready message to display
If this doesn't work call hp and tell them that printer is frozen and will not initialize, this is due to a formatter failure. If it has been less than 2 years since the purchase date then you will apply for a service note and will be able to have the printer serviced for free, Contact hp's tech support at 1800-334-5144.
Posted on Jul 16, 2010
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