Question about JBL Radial Speaker Dock Docking Station for Apple iPod - Black - JBLRADIALBLK (050036912372)

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Jbl radial dock would sometimes lose connection with iPod and no sound would come from speakers but ipod would still be charging. I thought it was a problem with humidity but now after 1 year suddenly the dock is now not connecting at all with iPod. ipod works fine with other docks so it is not an ipod fault. Any suggestions please?

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5 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: JBL Radial Remote stopped working.New battery replaced no avail.

Turn on the JBL with the ipod in place, turn off at the mains plug, turn back on, turn on your JBL and the remote should work.

Posted on Mar 11, 2009

  • 6 Answers

SOURCE: can you repair a broken ipod connector on the JBL On Time?

Yes it can

Fullers Electronics on 01728 746400
The board part number is: ZDTIMEWT0100G

Posted on May 06, 2009

  • 1 Answer

SOURCE: ipod adapter clear

Sorry, it 'WILL NOT' charge a 4G Nano on this Dock no matter which adapter you use!!

Clear Adapters have small numbers on them which relate to different iPods - A reference sheet relating to these numbers is enclosed with the Adapter Pack!

Posted on Jun 15, 2009

  • 2 Answers

SOURCE: I-pod connector came off

this connector is available complete with pcb from jbl service center.But radial is very difficult to open.You need to open the mesh with a hair dryer,because it is heavely glued with hot glue on the borders.you will find screws inside.And also from the bottom & sides you have to remove this decorative strip.
it is very time consuming & headache.
i have myself replaced five of this docking sockets,it will take minimum of two to three hours to do this

Posted on Jan 06, 2010

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1 Answer

Can i get replacement ipod adapter for JBL radial micro?


I have the same problem, my dock was broken, but I got round it instantly by plugging my ipod into the speaker via the headphone port on the ipod and into the audio in port on the speaker. When new, the speaker actually came with a spare lead as you can plug any mp3 player into it this way. The sound quality seems exactly the same and I dont have to throw away the speakers. If you have lost the lead you need a 3.5 mm male to male headphone lead, just pence in any electrical shop or amazon.

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I have the same problem, but I got round it instantly by plugging my ipod into the speaker via the headphone port on the ipod and into the audio port on the speaker. The speaker came with a spare lead as you can plug any music player into it this way. The sound quality seems exactly the same and I dont have to throw away the speakers, hooray! If you have lost the lead you need a 3.5 mm male to male headphone lead, just pence in any electrical shop or amazon!

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Jun 21, 2009 | JBL Radial Speaker Dock Docking Station...

1 Answer

Ipod adapter clear


Sorry, it 'WILL NOT' charge a 4G Nano on this Dock no matter which adapter you use!!

Clear Adapters have small numbers on them which relate to different iPods - A reference sheet relating to these numbers is enclosed with the Adapter Pack!

Mar 20, 2009 | JBL (JBLRADIALWHT) Speaker System, Docking...

2 Answers

JBL Radial Remote stopped working.New battery replaced no avail.


Turn on the JBL with the ipod in place, turn off at the mains plug, turn back on, turn on your JBL and the remote should work.

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Turn off the JBL at the mains, turn it back on then turn on the JBL, the remote should work it did for me.

Jan 04, 2009 | JBL (JBLRADIALWHT) Speaker System, Docking...

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Compatability with 4th gen nano


I have had exactly the same problem having bought a JBL Radial Micro for my partner for Xmas for use with the Ipod Nano, i contacted JBL via their website and was advised to contact Harmen on 01707278100. I was advised that the new ipod nano (chromatic) would not charge on the JBL radial micro. They stated that this was due to Apple changing the charging pin in the new nano. I have since bought a JBL Stage III. I contacted Harmen before buying this and was advised that the Stage II would not work. Hope that this is of use.

Sep 26, 2008 | JBL (JBLRADIALWHT) Speaker System, Docking...

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