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ECM is basically error correction mode. Tx is transmission. If you're having trouble transmitting, lower the default speed to 14.4kps. Fax transmit best on analog phone lines. Digital lines will work, but unless you have a digital fax modem 14.4 is often the best you can hope for. If you're on a voice over ip max speed is 9600bps and it probably still won't work. Buy an analog phone adapter for VoIP. If you're still having transmission troubles turn off ECM.
HP Officejet 6210 All-in-One is not tested on VOIP connections when it was in manufactured. However these printers do work with VOIP connection.
If you are unable to get the printer working on VOIP connection, there are few ways to fix this.
1. Reduce the Fax speed of printer ( from Setup - Basic Fax Settings - Fax Speed ). Try to Fax If this does not work, try the step below
2. VOIP is Digital technology and HP 6210 works on Analog Signals ( standard telephone line ) - You need a DSL Filter which converts the Digital Signals to Analog and vice versa. This filter is available at any departmental store or computer accessory shop
- Connect the DSL Filter to phone socket. Connect the printer telephone cable to Analog port of DSL Filter ( to Line 1 Extn port of printer )
Either of this should fix the solution. However there is another solution which may or may not be possible. It is to reduce the baud rate on your Cable connection ( though not recommended )
The Uverse service appears to be all digital - so any voice/phone channels are going to be VOIP....not real analog lines as you had before. So, you need to connect the HP fax to a phone line service. Did ATT provide you a phone number? (or perhaps 2 phone numbers) Then the fax should be connected to that line. If you are unsure, then connect a phone to the provided line and listen for dial tone. If you are connecting a fax to a VOIP line then a good suggestion is to drop the fax speed to 9600....this will provide more reliable connections. Hope this helps
- cables properly connected - analog or digital (DSL, VoIP, etc) phone line - dedicated line? - under fax setup, all faxes, turn error correction off - under fax setup, all faxes, turn v.34 off - test fax
There maybe different MWI options available in the phone's set up menu on the base unit. If so, see if the different options perform differently. Your phones are probably set to "FSK" (frequency shift keying) for MWI but IIRC, U-Verse uses the "Stutter" option. Also, in addition to talking to the installer, call ATT tech support. If the problem is in the signalling they may now have programming options on their end to resolve it.