Question about Xerox Phaser Office Equipment & Supplies
We are going through loads of ink. It says replace toner even when they are not empty. When we replace them it still says replace toner
If you are not using original manufacturer's replacement toner cartridges, this could be your problem, and it will not resolve. The printer and cartridge will not "talk" to each other, therefore giving you a false reading. If this is the case, you should still be able to print normally, but you will not know when you run out of ink until you actually run out, akin to a broken gas gauge in a car.
Posted on Jan 14, 2013
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Posted on Jan 02, 2017
The sensor for the waste toner tank is dirty or defective. The toner sensor is on the right as you look at the panel just below the liquid crystal display. There is a bump in the clear plastic just below the circular right vent port, that's where the used toner pours in. When you clean out the toner cartridge there is some residue left that makes the sensor think it's still full. Take a piece of paper towel and a small screwdriver (I'm told a bent coat hanger will work, too) and clean the inside of the sensor window inside the used toner cartridge (w/ access through the toner port). It looks like a little raised groove on the right. Just wipe it until it's clear on the inside. The sensor can now see through the window and you should be okay. Otherwise, the sensor may need to be replaced by an authorized Samsung technician. Let me know how it works out!
Posted on Jun 16, 2007
You will need to vacuum all the toner out as in the machine there is a sensor that looks through the waste tank and checks that it is clear. You can also wash the tank out then install it and you will not have the problem.
Posted on Jan 28, 2008
When this happened, I took the tank out and shook it out into a garbage can (do this outside and be very careful not to breathe the dust). I then took a shop vac and held the hose at the opening while blowing compressed air into the tank. Wiggle the air nozzle around and you'll get out 99% of the toner. Pay extra attention to the sensor optics (plastic bulges on the sides of the tank).These need to be clean since the printer knows when the tank is full because the toner blocks light shining from one side of the tank to the other
Reinstall the tank and be sure it is fully inserted. If they printer is still on, turn it OFF. Close the front door of the machine and turn it back on.
Posted on Jun 15, 2009
press menu# 1934 then display tech mode
press left arrow key and enter twice
then its ok
to go normal display continue previous simulation.
Posted on Jun 21, 2010
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